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"Seek continuous process improvement" is one of our Strategy Map objectives
for our Balanced Scorecard. The measure linked to this objective is
the "number of process mapped and improved".
In support of our
Balanced Scorecard, Process Improvement training is offered to employees as
needed.
Associate Vice Presidents may choose a process for improvement, as well as a
team leader. Team leaders then select team members based on their
level of involvement with the process. Those process improvement teams
attend meetings where they will learn about Process Improvement as well as
work on improving their chosen process. Teams will present their
findings to the AVP's upon completion of the series. Process
Improvement training is offered as needed. |