|
HERO Values Survey Results |
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|
Measures |
2004/05 |
2005/06 |
2006/07 |
2007/08 |
Value each other's contributions through overt,
expressed recognition and feedback. |
2.00 |
2.95 |
2.69 |
2.70 |
|
|
Proactively provide each other with the information
they need to do their jobs. |
2.11 |
3.00 |
2.74 |
3.00 |
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|
|
Follow through on commitments. |
2.11 |
2.95 |
3.14 |
2.90 |
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|
|
Exhibit professionalism toward one another. |
2.22 |
2.70 |
3.26 |
3.50 |
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|
|
Practice team cooperation and support. |
2.04 |
2.75 |
3.03 |
3.30 |
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|
Demonstrate mutual trust. |
2.00 |
2.60 |
2.74 |
2.90 |
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|
|
Take ownership of our actions. |
2.33 |
2.90 |
3.03 |
3.10 |
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|
|
Shift easily to a problem-solving mode without blaming. |
2.07 |
3.05 |
2.74 |
2.90 |
|
|
Please rate the extent to which you have received timely
feedback and verbal acknowledgement from your
immediate supervisor, in the last twelve months. |
N/A |
3.31 |
2.51 |
3.30 |
|
|
|
How satisfied are you with your job? |
2.91 |
3.50 |
3.29 |
3.30 |
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Additional Measures |
2007/08 |
|
I get the training I
need to do my job well. |
3.11 |
|
|
|
I clearly understand
my job responsibilities. |
3.22 |
|
|
|
I generally feel
informed about the changes that affect me. |
3.11 |
|
|
|
My immediate
supervisor communicates expectations effectively. |
3.22 |
|
|
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My immediate
supervisor is accessible to me. |
3.11 |
|
|
|
I feel comfortable
bringing my work problems or errors to my immediate supervisor. |
3.44 |
|
|
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Employees in my work
group resolve conflicts directly with each other. |
3.00 |
|
|
|
I receive recognition
for my good work. |
3.22 |
| |
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Key |
|
Red represents
measures falling below target (2.84 and lower) |
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|
Yellow represents
measures hitting target (2.85 to 3.14) |
|
|
Green represents
measures going beyond target (3.15 to 4.00) |
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