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Procurement & Support Services Values Survey Results |
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Measures |
2004/05 |
2005/06 |
2006/07 |
2007/08 |
Value each other's contributions through overt,
expressed recognition and feedback. |
2.76 |
3.43 |
3.24 |
3.25 |
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Proactively provide each other with the information
they need to do their jobs. |
2.98 |
3.49 |
3.29 |
3.50 |
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Follow through on commitments. |
3.05 |
2.91 |
3.20 |
3.25 |
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Exhibit professionalism toward one another. |
3.38 |
3.60 |
3.20 |
3.25 |
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Practice team cooperation and support. |
3.35 |
3.49 |
3.29 |
3.25 |
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Demonstrate mutual trust. |
3.04 |
3.49 |
3.11 |
3.00 |
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Take ownership of our actions. |
3.05 |
3.37 |
3.02 |
3.13 |
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Shift easily to a problem-solving mode without blaming. |
2.95 |
3.20 |
2.80 |
3.13 |
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Please rate the extent to which you have received timely
feedback and verbal acknowledgement from your immediate
supervisor, in the last twelve months. |
N/A |
3.10 |
3.02 |
3.38 |
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How satisfied are you with your job? |
3.27 |
3.00 |
3.33 |
3.38 |
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Additional Measures |
2007/08 |
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I get the training I need to do my job well. |
3.38 |
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I clearly understand my job responsibilities. |
3.50 |
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I generally feel informed about the changes that affect me. |
3.25 |
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My immediate supervisor communicates expectations effectively. |
3.50 |
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My immediate supervisor is accessible to me. |
3.63 |
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I feel comfortable bringing my work problems or errors
to my immediate supervisor. |
3.63 |
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Employees in my work group resolve conflicts directly with each
other. |
3.13 |
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I receive recognition for my good work. |
3.38 |
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Key |
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Red represents measures falling below target (2.84 and lower) |
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Yellow represents measures hitting target (2.85 to 3.14) |
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Green represents measures going beyond target (3.15 to 4.00) |
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