California State University San Marcos Finance and Administrative Services
Business and Financial Services Campus Enterprises Facilities Development and Management Human Resources and Risk Management University Police Vice President
 Customer Collaborations

clip art
04/05 collaborations 03/04 collaborations 02/03 collaborations Submit your collaborations Guidelines Examples
 
In support of the Balanced Scorecard objective “Foster customer partnerships”, a team of FAS managers and staff recommended measuring the number of collaborative efforts made by an individual or  group from the FAS division that benefit others.  This measure hypothesizes that more collaborative efforts with customers which are beneficial to both parties will lead to better communication, service, management of resources, and strengthened internal controls.

 

  

    Back
"Becoming nationally recognized leaders in higher ed administration"
 

CSUSM Home | CSUSM Search | Help for this Site | Last Revised: 01/28/2008