Kendra Dyanne Rivera, Ph.D
Professor of Communication
Phone: (760) 750-8044
Office: SBSB 2108
Kendra Dyanne Rivera is an applied organizational communication scholar who is interested in employees’ identities at work. Her research focuses on the communication of emotion, burnout and wellness in the workplace, and the intersections of race, class, gender, sexual orientation and “differences.” She received her doctorate in Human Communication from Arizona State University, and joined the communication department at CSUSM in 2011.
Dr. Rivera’s research on “How to Bust the Office Bully” is a resource for organizations and targets of bullying around the world, and her most recent publication explores the role male executives play in generating work-life policies. In forthcoming publications, Dr. Rivera draws from the two and a half years she spent “shadowing” and interviewing U.S. Border Patrol Agents and discusses the role of emotion, stress, and ethical decision-making for organizational members. Her work reaches scholarly audiences while also seeking to provide practical suggestions that can lead to more productive and just organizations, as well as more healthy employees. Her dedication to making scholarship applicable in everyday life is also evident in her teaching philosophy. “My goal in teaching,” says Dr. Rivera, “is to empower students with the knowledge that communication theory provides, so that students communicate effectively and improve their world.”