All CSUSM Corporation non-student employees are eligible for our Employee Assistance Program through Empathia.
Most of us manage our lives successfully. There are times, however, when personal problems interfere with relationships, job performance, and physical health. Everyone can benefit from help when these difficulties arise. That's why California State University San Marcos is providing a special employee benefit called an Employee Assistance Program (EAP), administered by Empathia LifeMatters®.
EAP and WorkLife services are accessible online:
Site: www.mylifematters.com Password: cougars
or call their Toll Free Number: (800) 367-7474
Your EAP is a professional counseling service to assist you and your family members through a period of personal difficulty. LifeMatters® by Empathia, a private firm specializing in Employee Assistance Programs, is your provider. The Empathia LifeMatters® staff consists of trained and experienced licensed clinical professionals with special expertise in counseling individuals with personal problems.
The EAP provides confidential services for a wide range of concerns that include:
To schedule an appointment, simply call LifeMatters® toll free number. In the EAP sessions, several things occur. You are asked to define the problem, consider your options, and develop an action plan. EAP consultants are there to assist you with these issues and to help you find solutions.
Yes. It is always confidential, unless YOU decide otherwise, and give written permission to the consultant to confer with your supervisor or human resources department.
The service is paid for by your employer as an employee benefit. Assessment, referral, and brief counseling services are free to the employee and family members. If referral for treatment is necessary, you will be responsible for paying those fees. Your group health plan may cover some of those costs.
EAP is there for you when you need them.