How to File a Complaint against the CSU and/or CSU Employees

There are two steps for seeking a resolution to a complaint.

1. The Informal Process

2. The Formal Process

Please note that the informal process can be done concurrently with the formal process. One does not need to complete the informal process before continuing onto the formal process.

Complaint Form

Timeline

Informal Resolution Process

Formal Resolution Process

Appeal to the Chancellor (CO)

General Provisions

Frequently Asked Questions