Hot Topics Summer 2013
Workplace Bullying
CareerBuilder’s 2012 survey revealed that 35% of Americans are bullied at work. Workplace bullying is recurring abusive acts aimed at humiliation and manipulation –including such behaviors as yelling, silent treatment, extreme criticism, uber-excessive micromanagement, and spreading rumors. Targets of bullying behaviors experience depression, burnout, anger, hopelessness, and lower job satisfaction, to name only a few of the long list of repercussions. Bullies also cause the organization’s bottomline to suffer as work product and quality is reduced, effective communication is lost, turnover and absenteeism is rampant, a hostile workplace culture spreads, and workers’ compensation and health costs rise. In fact, researchers estimate that an organization will spend up to $100,000 per bully per year.
According to research on workplace bullying from the last 25 years, traditional conflict management strategies are not the answer to workplace bullying– and thus special knowledge is needed to effectively eradicate it.
Understanding and Eradicating Workplace Bullying: A Workshop for Human Resource Professionals
This workshop is designed for human resources professionals and organizational leaders who are willing to take a hard look at their organizational culture and makea positive change. Attendees will gain information about how organizational culture breeds bullying behaviors, a list of action items that can be implemented immediately to address bullying behaviors, and a strong understanding of how to address bullying from a global perspective. During the workshop, you will:
- Discuss workplace bullying as a social phenomenon and problem created by organizational culture
- Determine the damage bullying can cause, and how to make a business case for creating a positive workplace
- Identify symptoms of bullying behaviors in your organization
- Learn how to handle formal and informal grievances about bullying
- Identify the tools needed to successfully coach employees identified as bullies
- Gain a list of specific, tangible action items that can be implemented immediately after the workshop
- Acquire information regarding systemic change in order to successfully eradicate bullying
- Discuss the importance and proper implementation of a healthy workplace corporate policy
- Receive a legal update on workplace bullying
- Receive a template for health-workplace corporate policy
Date: Fri., July 12
Time: 8:30am - noon
Location: CSUSM
Fee: $149
This program is approved for 3 HRCI Certification hours
Effectively Managing the Workplace Bully: A Workshop for Supervisors & Managers
This workshop is designed for those who find themselves managing a workplace bully, or who are working in an aggressive workplace environment. Attendees will gain information about workplace bullying and a list of action items that can be implemented immediately to address bullying behaviors. During the workshop, you will learn how to:
- Discuss and define workplace bullying as a social phenomenon
- Discuss the business case for building a positive workplace with your employees and leaders
- Describe how negative behaviors can become normalized within your organization
- Identify symptoms of negative behaviors within your department
- Articulate negative versus positive behaviors to your employees
- Handle grievances from your employees
- Coach employees identified as bullies
- Immediately implement specific tools to address negativity
- Guide employees through departmental culture change and overcome resistance
- Become aware of your own communication style
- Receive a template for a healthy-workplace corporate policy
Date: Thurs., July 25
Time: 8:30am - noon
Location: CSUSM
Fee: $149
