Information For

Performance Management

Creating effective systems that provide the information necessary to manage employee performance is more critical than ever. You will learn strategies and methods for evaluating performance and diagnosing performance problems, interpersonal skills and competencies for improving communication with employees, and coaching and counseling techniques that make performance interventions more effective.

 Workplace Applications:

  • View performance management as a systematic process
  • Link individual performance to organizational goals and objective
  • Effectively design performance appraisal tools
  • Enhance coaching skills to make performance interventions more effective
  • Handle terminations and disciplinary actions with confidence
Required Text: Human Resources Management 14th Edition
Authors:  Robert L. Mathis & John H. Jackson & Sean Valentine
(Books are available through South-Western Cengage Learning or on
Prior to the first class, please read Chapter 10, Performance Management Chapter and Appraisal.