As a new supervisor, you will encounter many new challenges. You’ll quickly learn that your technical expertise is of little help to you in the midst of managing people problems and productivity issues. It’s not what you say that people pay attention to, it’s how you say it. You’ll face the scrutiny of co-workers who may be thinking, “Why was he/she promoted?” Establishing yourself as someone people will listen to, respect, collaborate with and follow is not an easy task. New knowledge and skills are required. This class examines the basic supervision skills, behaviors and attitudes you need to transition successfully from a peer to a supervisor.
This program is a core class in our Supervising Employees Certificate.