Performance Management

Creating effective systems that provide the information necessary to manage employee performance is more critical than ever. This course explores some of the tools, processes, and systems used to establish the credible performance management systems that organizations need to reward, discipline, maximize productivity, and continuously improve employee performance.

Workplace Applications:

• Viewing performance management as a systematic process
• Linking individual performance to organizational goals and objective
• Effectively designing performance appraisal tools
• Enhancing coaching skills to make performance interventions more effective
• Handling terminations and disciplinary actions with confidence

This is a core course in the Human Resources Certificate Program.