Speak Up! The Art of Getting What You Want with Assertive Communication Skills

Studies show that nearly half of our population is considered “shy” or “introverted.” The fact is, the price of keeping silent versus speaking up is costly for both you and your company. This class provides you with an effective approach toward identifying what you want and communicating it to others in ways where both parties feel like winners.

This is a core class is the Communication Skills for Professionals Certificate.