Systems Modeling & Productivity Measurements: Performance Excellence in Action

Organizations are a series of relationships and require the integration of systems and processes. In beginning the journey for achieving Continuous Process Improvement (CPI) Excellence, it is necessary to understand the foundational principles. You will gain a systems perspective for leading your organization toward performance excellence. CPI requires knowledge in viewing the organization as a whole, the alignment of people, processes, measures, and finally, the integration of the performance management system. This course provides participants with the background and knowledge to develop and lead performance management through systems thinking. Participants will learn a systems perspective for leading performance Excellence

This is a core course in the Management Breakthrough II: Systems Productivity Certificate.