Campus Enterprises

In partnership and support of the vision and mission of Cal State San Marcos and the Finance and Administrative Services Division, Campus Enterprises houses primarily self-support programs consisting of the Mail & Copy Center and Parking Services. Campus Enterprises is committed to providing faculty, staff, students and University visitors with the resources necessary to achieve their daily goals.  Offices with this unit are responsible for copy and lamination services for our University community; postal needs of the customers; and parking and alternative modes of transportation programs.

Mail Center (Transfer of this CE function was completed on 07/09/04):

  • Collaborated with the University Village Apartments (Residents) by: 
     
    • working closely with the City of San Marcos Building & Fire Department to  properly identify each of the UVA buildings for emergency situations,
       
  • concurrently working with the local U.S. Post Office to secure the best U.S. mail delivery and pick-up for the UVA incoming/outgoing mail,
     
  • sustaining strong open lines of communication amongst Cal State University, local U.S. Post Office, and the main regional U.S. Post Office to successfully complete the necessary permits and applications to meet regulatory requirements and to meet the mail delivery to the UVA residents, 
     
  • pro-actively educating the 400+ UVA students on the best mailing practices throughout the year.  These efforts consisted of producing fliers to remind them of the appropriate mailing procedures for U.S. Mail as well as some of the more specialized mailing options--Fed Ex, Express Mail, etc…,
     
  • investing one-on-one time with the UVA staff to identify the problems with outgoing correspondence, and providing U.S. Mailing Tips' handouts and postcards throughout the year.
     
  • Partnered with Library staff to provide training for the set-up of a Mailroom in the new Kellogg Library.  Provided recommendations on the types of sorting units, meter equipment, and other mail related pieces of equipment necessary to properly equip a mail area.
     
  • Recommended and completed the Mail Merge project which consisted of transferring the Mail Center unit including staff and operations to Procurement and Support Services.  Changed the reporting responsibility of two fulltime staff and student interns from Campus Enterprises to a sister-unit within Finance & Administrative Services in order to provide the Mail Center function additional space and provide accessibility via a loading dock for ease of mail delivery, pick-up, and distribution.
     
  • Continued to provide optimum customer service to the Campus community of more than 1000 employees during this major relocation and reporting change of the Mail Center staff.

Copy Center:

  • Opened the Copy Center in Kellogg Library on the first day of the Spring 2004 semester, a goal planned since the inception of the Kellogg Library Homeowners Association( existing and new Kellogg Library tenants).  As a tenant of Kellogg Library the following areas were discussion items throughout the year:  relocation of the existing copiers from the old Library site to the new site, building security along with office security, signage for each of the tenant's areas, equipment security, and a multitude of office improvements during the construction phase.
     
  • Relocated all the Print Solutions Program copiers from the existing Library to Kellogg Library by coordinating the efforts of Copy Center Staff, vendor staff, installers, warehouse staff, and various other Campus Enterprises' staff to successfully relocate these copiers to the new site.
     
  • Continued to add Konica/Minolta copiers to the University Copier Program,;  re-visited the pre-paid copier lease program resulting in an extremely financially beneficial outcome for the UCP.
     
  • Reduced the number of student interns needed in the Copy Center, Mail Center, and Parking Services by implementing a Student Intern Cross-Training Program that centralized the hiring, training, and dismissing of student interns in Campus Enterprises.  This program provided the needed student coverage in the Copy Center Production area in FCB 106 and the new Copy Center in Kellogg Library while reducing the number of full time staff in the Copy Center through career changes, transferring to other units, and students graduating from Cal State San Marcos.

Parking Services:

  • Streamlined, revamped, and reformatted several of the internal program development processes in Parking Administration, Adjudication, and Field by: working with Student Financial Services & Systems Development to resolve an online payment posting problem.  This reprogramming resolution linked payment and charge via TNUM & TPAY, implemented the use of electronic Daily Activity Reports for the parking field staff, on-line mail out program for Spring semester successfully serviced 943 parking permit customers, finalized the aging monthly reports with Student Financial Services and the existing citation system, Clancy, and Parking Services, explored and implemented the cashiering sessions as part of a audit regulatory requirement, and successfully re-introduced the electronic Pass Down for parking field staff.
     
  • Obtained approval from the Department of Motor Vehicles for continued licensing renewals, completed the DMV Government Agency Application and Agreement, and completed the DMV security audit regulatory requirement.
     
  • Completed Summer 2004 Reconfiguration Project of on-campus parking lots; successfully completed ADA Modifications Project .
     
  • Participated in traffic control and bike training this summer, withthree of the five parking field staff conducting parking enforcement on bike patrol.  This results in cost savings on fuel and makes the parking officers more accessible to the campus community.

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