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Human Resources and Equal Opportunity
The HREO Department’s accomplishments for 2004-2005 are listed below. During this time the HREO Department underwent several departmental changes and the staff developed and implemented a number of improved processes. This was in addition to continuing the regular functions of the department. The HREO Department’s main goal continued to be to support all campus divisions as they provided services to students and the entire campus community.
- Began collecting updated job descriptions for all campus positions in order to create a single electronic repository.
- Developed and posted three new employee relations policies on the official CSUSM website.
- Provided advice and assistance to managers on a myriad of employee relations issues.
- Planned and conducted Annual Employee Service Awards presentation and reception and, for the first time, awarded pins for 15 years of service.
- Implemented Human Resources Information System Self-service Functionality: Provided employees with access at their desktop to complete address changes, and/or change emergency contact information; and to view leave accrual, job data, and individual benefit program enrollments.
- Held Health, Wellness and Safety Fair with no campus funds. For the first time, the fair was completely funded by exhibitors. Staff time was the only University cost.
- Designed and distributed ongoing Recruitment customer service on-line survey following the close of each recruitment.
- Revised all recruitment assessment tools such as application rating forms and interview rating forms in response to focus group suggestions.
- Developed and implemented additional on-line report links for budget managers.
- Reduced average time to fill vacancies by 20% despite an increase of 54% in recruitments.
- Continued to collaborate with Risk Management staff on workers’ compensation issues.
- Posted instructions on HREO web site on how to use dental and vision plans with links to the carriers, forms, and materials.
- Completed and submitted the campus Affirmative Action Plan and the VET 100 report on time.
- Successfully implemented the CSUEU performance evaluation process, including designing an electronic form which automatically calculates the numerical overall rating.
- Co-chaired campus Disability Issues Advisory Committee meeting.
- Completed Conflict of Interest (COI) web-based training for all MPPs and Form 700 code filers.
- Collaborated with Academic Resources to identify potential bargaining unit members and assist in implementing new UAW Unit 11 contract.
- Provided support for newly reinstated President’s Labor Council.
- Refined process to track receipt of employee performance evaluations and reduce the number of past-due evaluations.
- Successfully completed two technology audits, Chancellor’s office and KPMG, with no recommendations or findings.
- Implemented process to provide compliance policies/materials to new adjunct faculty.
- Developed and implemented new process for capturing, tracking, and monitoring required licenses and/or certifications for staff.
- Summarized Chancellor’s Office technical letters and communicated to the appropriate individuals on campus.
- Developed and posted In-range Progression Procedures and Guidelines to HREO web site.
- Developed and posted Additional Employment Guidelines to HREO web site.
- Created new COBRA Qualified Event Notice “fill” form and Initial Notice of COBRA Continuation Coverage Rights to comply with new expanded COBRA requirements.
- In compliance with the Social Security Protection Act of 2004, completed the notification requirements to employees in jobs not covered by social security.
- Completed the HREO Business Continuity Plan.
- Collaborated with Payroll Services to develop a process to better manage attendance issues by tracking employee absence reports and advising managers on employee AWOL/LWOP situations.
- Collaborated with several departments, including Academic Resources, Career Services, and Payroll to redesign student assistant employment processing including development of new forms, sign-in, and terminations procedures. Conducted training on the changes at Budget Manager’s Roundtable at the Student Assistant hiring workshop.
- Successfully tested and migrated three new CMS releases to current production environment without disruption to customers.
- Completely redesigned student assistant employment processing including development of new forms, sign-in, and termination procedures.
- Developed and implemented new mass termination process to simplify separation procedures for temporary employees.
- Streamlined employee leave notifications to Payroll by creating a spreadsheet that tracks employee leaves.
- Developed links to new CalPERS Health Plan Chooser, Dental Plans, and CSU employee benefits web sites and made available to employees for open enrollment.
- Improved New Employee Orientation: Redesigned program and offered twice a month in order to be more comprehensive and to reach more employees enhancing their transition to employment at CSUSM.
- HREO staff member completed and received the Certificate in Human Resource Management.
- HREO staff member completed and received the CPS-CSUS HR Academy Certificate.
- Compliance Training: Designed and implemented monthly training sessions to educate employees and to keep them abreast of their rights and responsibilities under laws and University policies.
- Hosted first on-campus CSU system-wide training: “Strengthening Your People Skills in the Workplace” was hosted by HREO and brought cost-effective, quality training to our campus
- Conducted training 52 sessions in which 702 employees participated; areas covered included compliance, manager training, campus procedures, benefits, skills improvement, and enrichment.
- Successfully reached and provided compliance training to all new full-time COAS faculty.


