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Cookies and Cache Issues

After an upgrade, users might encounter anomalies with the display of fonts and certain images, such as the menu icon, favorites missing or unable to connect.  Please clear the browser clear cache and cookies  before reporting an issue.

How to Recover PeopleSoft Favorites

Some users have reported that their favorites in MyCSUSM are missing.  Instructions to recover missing favorites are here. 

Browser Issues

On occasion, some browsers cause your PeopleSoft application to exhibit behaviors that vary from the expected behavior. Some of these differences are very subtle and have no impact while others may alter the look and function of PeopleSoft pages. 

For optimal performance and compatibility with myCSUSM/PeopleSoft, we strongly recommend using the latest supported browser versions. Browsers older than the official supported releases have known issues and should not be used. For best results use the following browsers:

  • Apple Safari for iOS, Release 8.0.2 and above
  • Apple Safari for OS X, Release 8.x and above
  • Google Chrome for Windows, Release 43.x and above
  • Microsoft Edge, Release 25.10586 and above
  • Mozilla Firefox, Release 42.x and above
  • Internet Explorer, Release 11.x -Certified, but not recommended
Browser Issue
General Browsers Explanation and Work-Around
Apple Safari for iOS, OS X

Explanation and Work-Around

Google Chrome

Explanation and Work-Around

Microsoft Edge

Explanation and Work-Around

Mozilla Firefox

Explanation and Work-Around

Internet Explorer

Explanation and Work-Around

Instructions page for CSUSM Oracle/PS 9.x and PeopleTools 8.55.13

Last updated March 15, 2018