An initial email will be sent to the first user group one week before migration.
One business day before the scheduled migration date, a reminder will be sent to the
individuals in that service window.
This will be the last chance to reschedule your migration.
Once the migration has been completed overnight, a follow up email will be sent the
next morning containing information on how to access your files via OneDrive.
Individuals who are on campus, who may have questions, will receieve a visit from
our OneDrive team to remediate any file issues.
Individuals who are off-site, who may have questions, may refer to our self-help resources
or schedule a remote support session with our OneDrive team.
Important: We understand the importance of maintaining access to your files while away from
the campus, so if you have any concerns, please contact us so that we can discuss
any challenges or scheduling difficulty.
How can you best prepare for the migration?
As with moving your home, there are usually a number of items that can be donated
and/or trashed. Moving data in the cloud is no different. Please take a few minutes
and delete anything on your BOX account that is no longer required. This will help
speed up the migration as well as simplify our follow up with you the day after.
If you have non-work related files, like personal photos, music, and/or videos, we
suggest you use something like a consumer-level product like DropBox, Apple’s iCloud,
Amazon Drive or Google Drive. All are free to use and provide 2 GB – 10 GB of space
File metadata (date modified) will be preserved! We know this was an important aspect for many
with our previous provider, but we can confirm that files themselves will not be altered
in this migration.