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2014 Survey Results

In July 2014 Cal State San Marcos was recognized as a 2014 Great College to Work ForĀ® by the Chronicle of Higher Education. The results were based on a survey of more than 43,000 employees at 278 colleges and universities.

The survey results serve as a baseline measurement, and we are proud to report a 67% overall positive result for the survey on the 60-core statements that were assessed. The Honor Roll benchmark for this survey is 76%. While we are near the benchmark and the results spotlight our successes as an organization, the results also provide us with opportunities for improvement. The following are some of the key overarching themes identified in the survey data:

  • Faculty and staff report a strong sense of connection to and pride in the mission of the University. There is a heightened sense of enthusiasm given the youth and growth of the institution, which is unique to CSUSM.
  • Faculty and staff appreciate the ability to make a difference in the lives of students and in the community and region we serve, and appreciate the commitment to being a diverse and inclusive community.
  • Faculty and staff report high degrees of job fit and appreciate the flexibility and autonomy as well as the benefits and support for work/life balance.
  • Faculty and staff report having good relationships with and high regard for their supervisors and senior leaders; however, a need for greater consistency and enhanced managerial/leadership skills, specifically those relating to communication, performance management, and accountability was reported.
  • While there is a strong sense of community within many departments, the strength of that camaraderie does not consistently translate to strong cross-functional collaboration or a sense of alignment across the university.
  • Faculty and staff would like to see greater communication from and with senior leadership, as well as a greater sense of alignment across senior leadership.
  • Both faculty and staff express a need for improved communications. There is a desire for more transparency regarding the rationale with which decisions are made and an interest in greater participation in those decisions which directly impact their work.
  • Staff express a desire for additional training, professional development, and career opportunities.
  • For many, there are concerns regarding accountability, especially relating to the consistency of policies/processes and addressing performance issues and conflict.