Online Course Help Form

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Page Last Revised on 06/14/2001


Before you fill out this form, please read the following frequent requests:

1.  Can you log into WebCT, but you just cannot see your course?  Email your instructor to gain access to your course instead of filling out this form.

2.  Do you get an error when you log into WebCT?  Make sure you are typing in the correct username and password (remember, it's your CSUSM network id and it is CASE SENSITIVE!).  If you are still getting an error message, fill out this form.

3.  Are you trying to take a quiz or post something to the discussion board and it's not appearing?  If you have a popup blocker installed, you need to disable before you can take a quiz or post to the discussion board. 

If you don't see your request here, you can also check our Frequently Asked Questions for WebCT at http://courses.csusm.edu/resources/students/faq/studentfaq.htm

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Required fields are with a red *.

* Full Name (as you registered)
* Your email (we will use this to reply to this form)
- Your phone number
Do you prefer we contact you by: Phone      or Email
* Your student login
(e.g.: smith134, doe023, etc.)
* The CRN of the course you are having trouble with
(see the current CSUSM schedule for a list of CRNs)
(see the current Extended Studies schedule for a list of CRNs)
*
 The title of the course you are having trouble with
(e.g.: EDUC 501, SOC 309, etc.)
(see the current CSUSM schedule for a list of titles)
(see the current Extended Studies schedule for a list of titles)
* The section number of the course you are having trouble with
(e.g.: 01, 04, E91, etc.)
(see the current CSUSM schedule for a list of section numbers)
(see the current Extended Studies schedule for a list of section numbers)
* Course instructor's name
URL (web address) of the course you are having trouble with:
*
What did you try that didn’t work (be as specific as possible)?
*
Please list any specific error message you received (be as specific as possible).
*

Last Updated Monday, May 23, 2005 03:25:33 PM