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HR News & Events

Upcoming Changes to the Employee Assistance Program (EAP)

The Office of Human Resources is excited to announce our new EAP Provider - Empathia!

Effective July 1, 2017, CSUSM will be transitioning EAP providers from Aetna to Empahtia.

There will be a 90-day transition period with Aetna to allow employees who are currently using the Aetna EAP services to continue for 90 days past 7/1/2017.  If you are currently using a provider through Aetna, and would like to stay with that provider, Empathia will do everything than can to provide a seamless transition.  It's likely Empathia is already contracted with that provider, or they will attempt to add the provider to their network.

To start using Empathia LifeMatters® services, please call 1-800-367-7474 or go to and log in using the campus code cougars.

More information on Empathia LifeMatters services.

2017 Office of Human Resources Trainings

Please visit the Employee Training Center and click on the Skillport login to find out more information and register for any upcoming classes.