Instructional & Information Technology Services (IITS) provides technical support and services to the CSUSM faculty, staff and student body. IITS is comprised of three working departments:

Academic Technology Services
Academic Technology Services is chartered to provide support and training to faculty and students in the use of campus computer resources.

System Development & Software Engineering
System Development & Software Engineering is responsible for ensuring the safety of campus data processed through the use of databases.

Telecommunications & Network Operations
Telecommunications & Network Operations is comprised of the Faculty and Staff Help Desk, Systems Support, Networking and Telephone Services, this faction is responsible for maintaining the technological infrastructure for the campus.

For more information about our department please view:

• Organizational Chart
• Staff Directory

OUR MISSION (DRAFT)

The following Mission Statement (with some minor changes) dates back to shortly after the founding of CSUSM. While it still represents fairly well what we are all about, it should be noted that we are planning, during 2004-05 to develop Vision, Values, and Mission statements that are better aligned in format and content with those recently adopted by the university.

The Mission of the Department of Instructional and Information Technology Services (IITS) is:

To provide a stable, varied and fully featured computing and telecommunications environment;

To provide professional, timely responses to requests from students, faculty, and staff.

To serve as the technological guides for the campus community and proactively advance the state of computing by:

• assisting faculty in creatively applying technology to improve instruction and research;
• providing technology to students in an environment conducive to learning and
• supporting the full breadth of business functions at CSUSM and aggressively promoting the application of modern techniques to enhance these applications;

To include in all policies, procedures, plans, employment decisions and program and personnel evaluations the goals and responsibilities of members of the CSUSM community as defined in the Mission Statement;

To serve as a liaison to the external communities of CSUSM, providing coordination and assistance to the Chancellor’s Office, sister CSU campuses, and the local educational community;

and To support and promote CSUSM efforts to obtain external grant funding, business partnerships and other development opportunities.