I I T S Home Instructional & Information Technology Services Cal State San Marcos
IITS Home

Faculty/Staff Help Desk
Home
About Us
 
Outlook Web Version
WebMail
Change Your Password
Computer Refresh Program
Software Training
 
Student Help Desk
Faculty & Staff Systems Operations

ABOUT US

Who We Are

Systems Operations

Craven Hall 2301
exchangeadmins@csusm.edu
David Medeiros Systems Engineer- Team Lead medeiros@csusm.edu
Carlos Arciniega Operating Systems Analyst lca@csusm.edu
Sean Andrews Operating Systems Analyst sandrews@csusm.edu

What We Do

Faculty and Staff Systems Operations provides many “behind the scenes” services that most of the campus community can’t physically see, but use on a daily basis. One service includes maintaining and designing faculty and staff backend sever systems. These systems include email, ‘H drive’, antivirus protection, auto patching and updating, and remote support services. Other services include remote site support, new technology testing and evaluation, and second tier help desk support.