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Dial-Up Services & Support
Alumni and Guest Dial-Up Internet Access

Alumni Dialup Service Overview
This service is provided to all CSUSM Alumni Association members for a nominal fee of $70 per year. This service will have a modem to user ratio of 15:1, which is sufficient to prevent users from getting busy signals. There is a 2 hours per day, 14 hours per week time limit. For more information and/or to sign up, refer to the Network Access Subscription Agreement.

Please read and sign the following documents to subscribe as an Alumni:

Alumni Contract 1
Alumni Contract 2
Alumni Contract 3
Alumni Contract 4

Guest Dialup Service Overview

This service is provided to serve students, faculty, or staff at any local San Diego school. It is also available to employees of any non-profit organization. For a nominal fee of $80 per year, this service will have a modem to user ratio of 15:1, which should be sufficient to prevent users from getting busy signals. There is a 2 hours per day, 14 hours per week time limit. We provide email access via IMAP, POP or Webmail.

Please read and sign the following documents to subscribe as a Guest:

Guest Contract 1
Guest Contract 2
Guest Contract 3
Guest Contract 4

Frequently Asked Questions About this Service

Who is eligible?
Anyone associated with education or is a member of the CSUSM Alumni Association. You will be asked to describe your affiliation and provide a photocopy of your current ID card, registration, or paycheck stub. It you are no longer a teacher or student, you should go to a commercial provider for access.

How much does access cost?
For students/faculty/staff at local educational facilities the cost is $80 per year. For members of the CSUSM Alumni Association, the cost is $70 per year. One year begins from the date the contract is processed.

What does the annual fee include?
The cost includes an email address. You will also receive 2 MB of space on our server.

How much user support will you get?
We have to imagine a line somewhere between your modem and our modem. If there is something wrong with our installation tools, we'll fix that and help you through the installation. If there is something wrong with your computer and/or it's configuration we can't help you. If you are very new to the Internet and/or Unix, you should get some training material; we can't always help people who are looking for general information on how to use the system. Our dialup support staff can be reached by dialing (760) 750-4784 or via the email at dialup@csusm.edu.

What about the Shareware tools?
The shareware/freeware applications are also very good. They aren't supported by us but are in wide use around the world. We'll preconfigure them for connecting to us but that's the extent of it. Some of them are shareware and you need to pay the developers if you are going to use the product. This is a good option for people who are comfortable with their computers and the tools used to interface with us. You can replace your applications with new or different things as time goes along. Some of the things you'll probably like to have will have to be downloaded from our ftp server because we don't have the right to distribute them on disk. Free/shareware applications include Trumpet Winsock or MacPPP for the actual connection, WinVN or InterNews for news, Wingopher or TurboGopher and Eudora for mail.

Will you have to pay local toll charges?
We recently updated our system to include additional phone numbers so that our guests can avoid local toll charges. You can find the numbers here.

How do you sign up?
You can call (760) 750-4716 or email edial@csusm.edu and give your name and address and how you are eligible and you should receive a contract in the mail shortly. You can also download and print a contract but you must mail the original contract back to us.

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For billing/charge questions, please email edial@csusm.edu or call 760-750-4716.
For technical questions/problems, please email dialup@csusm.edu or call 760-750-4784.

To report a problem or request a service contact

CSUSM IITS: Dialup Support
333 S. Twin Oaks Valley Rd.
San Marcos, CA 92096-0001
Craven Hall 2302
phone: 760/750-4784
email: dialup@csusm.edu.