Credit Card and Electronic Check transactions are processed by SmartPay, a service owned and operated by Informed Decisions, Corp. (IDC). By choosing this payment method you will leave the CSUSM web site to complete your transaction using the IDC SmartPay system. Your data will be kept private and only used by CSUSM and the service provider, IDC. A convenience fee of 2.9% will be added to your payment and collected by IDC.

IMPORTANT INFORMATION:

Students - you will need to use your Student ID/SmartWeb ID and PIN to login to SmartPay.

Faculty/Staff- you MUST click on "Create a New User Name" for first time users to create a new SmartPay User Name and PIN, do not use the Student ID login field. You MUST use your CSUSM email login (e.g. jsmith) as your SmartPay User Name, not your entire CSUSM email address. This will be a one time setup and you will use this same User Name and PIN in the future to pay by SmartPay.

STEP ONE: Pay by Credit Card or Electronic Check using SmartPay (opens new window, close when transaction is complete)

Once your transaction with SmartPay is complete, we will receive notification and will activate your account and notify you via email within 72 business hours.

STEP TWO: Select New Dialup Access Phone Number

Look up your new Dialup Access Phone Number.
Change your dial-in settings. For help see Dialup Instructions.

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For billing/charge questions, please email edial@csusm.edu or call 760-750-4716.
For technical questions/problems, please email dialup@csusm.edu or call 760-750-4784.

To report a problem or request a service contact:

CSUSM IITS: Dialup Support
333 S. Twin Oaks Valley Rd.
San Marcos, CA 92096-0001
Craven Hall 2302
phone: 760/750-4784
email: dialup@csusm.edu