myCSUSM Browser Information

If you are using MyCSUSM/Peoplesoft and have issues with a page, some versions of some browsers may not display that page properly.   Below are some helpful hints.   We recommend using the following browsers:

  • Internet Explorer 8 (IE 9 in compatibility mode)
  • Firefox 3.6
  • Safari 4

Internet Explorer

Version Issue
All Versions

Issue: Fonts prints really small when printing from PeopleSoft.

Solution: Turn off "Enable Shrink-to-fit".
Click for detailed instructions on how to turn off "Shrink-to-fit"
7 Minor issue with scroll bar display in a few cases.  Most pages work well with IE7.   
9

Issue:     Clicking on Student Center will display a message "Browsecap properties file does not exist".

Issue:     Clicking on Student Center will log off immediately  

Solution:   Use Compatibiliy Mode

Click the Compatibility View button in the address bar to make the icon change from an outline outline to a solid color solid.

Address bar: address bar

You may need to clear your browser's cache and cookies.      http://www.csusm.edu/cms/TrainingDocumentation/clearing-cache.html

Firefox

Version Issue
all

Issue: Fonts prints really small when printing from PeopleSoft.

Solution:   1) Right-click somewhere on desired page.   2)  Select "This Frame > Print Frame".
3

Issue:   Window for some pages appear very small (e.g. Student Center)

Solution:  Upgrade to newer version of Firefox or use a different browser.
4

Issue:    Very slow response time, or no response, for some pages, such as Student Center.   
Issue:    Clicking on Student Center will display a message "Browsecap properties file does not exist".

Solution:   Clear your browser's cache and cookies.      http://www.csusm.edu/cms/TrainingDocumentation/clearing-cache.html
5 Same as version 4 above.
6

Issue:  Very slow response time for some pages, such as Student Center.  

Solution:  Please wait for first load of 15-20 seconds.   Later viewings of this page will respond normally.  

Safari

Version Issue

Issue: Fonts prints really small when printing from PeopleSoft.

Solution:  
1)  Right-click choose Print Frame. 
2)  Right Click anywhere on page and select "Print Page"

Chrome

Version Issue
x Chrome is not recommended at this time.



Instructions page for CSUSM Oracle/PS 9.0 and tools 8.50.07