myCSUSM Browser Information

If you are using MyCSUSM/Peoplesoft and have issues with a page, some versions of some browsers may not display that page properly.   Below are some helpful hints.   We recommend using the following browsers:

  • Internet Explorer 8 (IE 9 in compatibility mode)
  • Firefox 3.6, 7 (4.x-6.x not recommended)
  • Safari 4 and higher

You may need to clear your browser's cache and cookies. 
     http://www.csusm.edu/cms/TrainingDocumentation/clearing-cache.html

Internet Explorer

Version Issue
All Versions

Issue: Fonts prints really small when printing from PeopleSoft.

Solution: Turn off "Enable Shrink-to-fit".
Click for detailed instructions on how to turn off "Shrink-to-fit"
7 Minor issue with scroll bar display in a few cases.  Most pages work well with IE7.   
9

Issue:     Clicking on Student Center will display a message "Browsecap properties file does not exist".

Issue:     Clicking on Student Center will log off immediately  

Solution:   Use Compatibiliy Mode

Click the Compatibility View button in the address bar to make the icon change from an outline outline to a solid color solid.

Address bar: address bar

You may need to clear your browser's cache and cookies.      http://www.csusm.edu/cms/TrainingDocumentation/clearing-cache.html

Firefox

Version Issue
all

Issue: Fonts prints really small when printing from PeopleSoft.

Solution:   1) Right-click somewhere on desired page.   2)  Select "This Frame > Print Frame".
3

Issue:   Window for some pages appear very small (e.g. Student Center)

Solution:  Upgrade to newer version of Firefox or use a different browser.
4, 5

Issue:    Very slow response time, or no response, for some pages, such as Student Center.   
Issue:    Clicking on Student Center will display a message "Browsecap properties file does not exist".

Solution:   Clear your browser's cache and cookies.      http://www.csusm.edu/cms/TrainingDocumentation/clearing-cache.html
6

Issue:  Very slow response time for some pages, such as Student Center.  

Solution:  Please wait for first load of 15-20 seconds.   Later viewings of this page will respond normally. 
7

Recommended
8 and higher

The software vendor has not officially recommended these versions,  but many users report these versions are fine for most functions.     If you have an issue with an important page,  try another browser and/or computer.

Safari

Version Issue

Issue: Fonts prints really small when printing from PeopleSoft.

Solution:  
1)  Right-click choose Print Frame. 
2)  Right Click anywhere on page and select "Print Page"

Chrome

Version Issue
x Chrome is not recommended at this time.



Instructions page for CSUSM Oracle/PS 9.0 and tools 8.50.07