California State University San Marcos Finance and Administrative Services
Business and Financial Services Campus Enterprises Facilities Development and Management Human Resources and Risk Management University Police Vice President
Procurement & Support Services
Shipping & Receiving Procedure
 

Introduction

 

    The primary responsibility of Shipping & Receiving is to establish and implement procedures
     for the receipt, shipment, documentation and distribution of official university goods, materials,
     equipment and supplies in support of university-related functions.
 
Purpose
    
   The purpose of this guide is to acquaint the campus community with the services available
    through Shipping & Receiving and the procedures necessary to obtain those services.
    Shipping & Receiving is the primary point to receive, process, document, transport and
    redistribute all incoming material.
  
Location
 
 Shipping & Receiving is located in the Warehouse building of the University Services Building complex.
 
 Address:
 
  Shipping & Receiving
  California State University San Marcos
  441 La Moree Road
  San Marcos, CA 92078
 
Hours

   8:00 A.M. to 5:00 P.M. Monday through Friday
 
Contacts

   General Information 760-750-4535
   Fax Number 760-750-3390
   Procurement Services 760-750-4555
   
Receiving Procedures

   All material and equipment procured by the university is accepted by Shipping & Receiving with
   the exception of material that is s picked up by, or delivered directly to, departments. Incoming
   shipments are counted to verify if carriers’ manifest or log quantity agrees with the actual count.
   Any shortages, overages or damages are noted on the bill of lading.
 
       A. Deliveries
 
           Deliveries are accepted during operating hours. Any visible damage is noted as a formal
           exception on the bill of lading and acknowledged with the driver’s signature. If damage is
           present, the carton is opened and the contents are inspected. If necessary, photographs
           are taken for documentation purposes.
 
       B. UPS
 
           UPS packages are logged and inspected for external damage before delivery to the
           addressee. Packages are opened by Shipping & Receiving only when a Purchase Order is
           referenced or when it is necessary to identify a recipient.
 
       C. Overnight Carriers
 
            All overnight carriers deliver packages directly to Shipping & Receiving.
 
       D. C.O.D. Shipments
 
           Shipping & Receiving does not accept C.O.D. shipments. C.O.D. shipments will be refused
           and returned to the sender.
 
       E. Personal Packages
 
           Shipping & Receiving does not accept/process personal shipments. All personal packages will
           be refused and returned to the sender.
 
Receipt and Processing of Materials

   A. Material Received On Purchase Orders
 
        1. The package is thoroughly inspected for exterior damage. If damage is noted, Shipping &
            Receiving will take appropriate action.

        2. The package is opened and the contents are verified against the purchase order and the
            vendor’s packing slip. Purchase Orders deemed sensitive by mutual agreement of Shipping
            & Receiving and the requesting Department will be excluded from being opened by Shipping
            and Receiving personnel.

        3. Departments receiving unopened orders are required to inspect and verify the contents in a
            receiving capacity, sign for receipt and forward packing list and/or invoice to Shipping &
            Receiving for data input and payment approval.

        4. Orders that are opened by Shipping & Receiving personnel will be delivered with two copies  
            of the vendors packing list. One copy is for the Department’s records and one copy will be
            signed by the Department to acknowledge receipt and retained by Shipping & Receiving
            personnel.

        5. Receiving personnel must obtain a signature from an authorized departmental representative
            prior to the release of any delivery.

        6. If material meets the capitalization limits (see Property Accounting Policy & Procedure) it will
            be tagged by the Property Office.

        7. Shipping & Receiving personnel do not inspect CSUSM Foundation purchase orders. 
            Recipients should report any discrepancies to the Foundation.
 
    B. PROCESSING DISCREPANCIES
 
        Once departments have received their material, it is important to inspect it in a timely manner.  
        The ordering department must make the final decision as to the accuracy of the order. It is
        extremely important that any discrepancies be reported to the appropriate Procurement Buyer
        as soon as possible; vendors may not accept claims that are not filed in a timely manner.
 
        1. Wrong Material
 
            Contact the appropriate Procurement Buyer with the purchase order number, the date you
            received the material, and the discrepancy. Please retain the material, the original packaging
            and the documentation until contacted by Procurement.
 
        2. Defective/Damaged Material
 
            Please provide a thorough description of the damage or defect to your Procurement Buyer.
 
        3. Overshipments/Shortages
 
             It is important to report all overshipments/shortages immediately to your Procurement Buyer.
 
    C. MATERIALS REQUIRING SPECIAL HANDLING
 
        1. Material with Insufficient Information
 
            Packages with insufficient information to identify ordering departments or individuals will be
            refused or returned.
 
        2. Materials Picked Up from Vendor by Department
 
            When you have requested a “pick-up by department” order, it is necessary to notify Shipping
            & Receiving when the pick-up is completed. Department forwards the vendor packing list to
            Shipping & Receiving for processing. Department must also notify the Property Office of any
            equipment picked up with a value of $ 1,500 or more for purposes of asset tracking and
            tagging.
 
        3. Materials Delivered Directly to Department
 
            There are occasions when the vendor delivers material directly to the department. Follow the
            procedures for Materials Picked Up from Vendor by Department.
 
        4. Shipments Requiring Refrigeration
 
            Upon receipt, Shipping & Receiving will place refrigerated packages in a standard
            refrigerator/freezer until delivery. If the package is on a purchase order, the packing slip will
            be pulled and copied for delivery and Shipping & Receiving records.
 
         5. Receipt of Live Animals
 
             Upon receipt, the appropriate department will be notified of a live animal shipment.
 
          6. Hazardous Materials
 
              Hazardous materials will be forwarded to the ordering department for processing and  
              receipt. Copies of the packing slips will be forwarded to Risk Management & Safety.
 
          7. Radioactive Materials
 
              Shipping & Receiving notifies Risk Management & Safety for processing and receipt.
 
          8. Controlled Substances
 
              Shipping & Receiving notifies Risk Management & Safety for processing and receipt.
 
Pick-Up/Delivery Schedule

   1. Express deliveries that are not picked up will be delivered the same day as long as they are 
       received prior to the daily scheduled delivery run.

   2. Refrigerated/perishable material will be delivered the same day as long as they are received
       prior to the daily scheduled delivery run.

   3. All other materials are delivered within 3 working days.

   4. Regular scheduled deliveries are made daily.

   5. A daily delivery log is maintained by Shipping & Receiving.
 
Shipping Procedures

  A. General Information
 
       Shipping and Receiving provides packing and shipping services for outgoing material. All
       shipments must relate to official university business and all requests must have a valid account
       number to be processed. Shipping & Receiving uses UPS for most outgoing shipments. If
       package does not meet UPS requirements, Shipping & Receiving selects a freight company to
       handle the shipment and department is charged accordingly. Outgoing shipments must be
       accompanied by pre-printed shipping labels.
 
   B. UPS
 
       Charges for all outgoing UPS shipments are billed directly to departmental accounts as
       designated at the time of shipment. This includes all UPS ground, air, and overnight shipments
       that are initiated by a department or relate to items returned on state purchase orders. If the
       recipient is paying for the shipment, Shipping & Receiving requires the recipient’s UPS account
       number for third party billing. An optional method for shipping at the recipient’s expense is for
       the recipient to issue a UPS call tag through their local UPS representative. In all cases,
       Shipping & Receiving must be contacted to pick up the outgoing shipment from the requesting
       department.
 
    C. Foreign Shipments
 
        Contact Mail and Copy Center.
 
    D. Federal Express
 
         Contact Mail and Copy Center.
 
 
 

   

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