B. PROCESSING DISCREPANCIES
Once departments have received their material, it is
important to inspect it in a timely manner.
The ordering department must make the
final decision as to the accuracy of the order. It
is
extremely important that any
discrepancies be reported to the appropriate
Procurement Buyer
as soon as possible; vendors may not
accept claims that are not filed in a timely manner.
1. Wrong Material
Contact the appropriate Procurement Buyer with the
purchase order number, the date you
received the
material, and the discrepancy. Please retain the
material, the original packaging
and the
documentation until contacted by Procurement.
2. Defective/Damaged Material
Please provide a thorough description of the damage
or defect to your Procurement Buyer.
3. Overshipments/Shortages
It is important to report all overshipments/shortages
immediately to your Procurement Buyer.
