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Electronic Content Management (ECM) Overview

Electronic Content Management (ECM) – sometimes referred to as Document or Records Management – is the process (strategies, methods, and tools) of managing the entire lifecycle of an organization’s content, including Word docs, Excel spreadsheets, PDF files and scanned images. The general goal of ECM is to reduce risk and improve productivity, efficiency, and customer service via the elimination of paper-based tasks and the enhancement of process visibility.

The four main applications (OnBase, DocuSign, WuFoo and Qualtrics) used on campus for ECM provide a way to increase productivity by making content electronic.

Electronic Content Management
 

OnBase is a powerful software designed for enterprises with high document traffic and specific document sorting protocols. If you receive and send a high volume of content, which contains sensitive information and needs a high level of security, then OnBase may be for you.

DocuSign is a web-based program used to collect signatures and/or information from recipients, or simply approve/deny an application. If you send and receive a moderate amount of documents, contracts, or legal content, then DocuSign may be for you.

WuFoo is an easy-to-use site designed for recipients to fill out documents; the information is then used by the creator to make reports based on the applicant's answers. If you mainly use the data from your content, then WuFoo may be for you.

Qualtrics is a robust form creator designed for research, experience data, managing customer and employee feedback, and brand experiences. All active campus members have an account and projects can be shared to others individually or shared to a group.

 


Feature Comparison

Feature

OnBase

DocuSign

WuFoo

Qualtrics

Document Signing

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Fill Out a Form Online

PeopleSoft Integration

Χ

Χ

Χ

Document Sharing

Automatic processes (Routing, etc.)

Χ

Χ

Customization

Sorting

Χ

Χ

Χ

No Programming Needed

Χ

Security

Branding and Logos

Reports