In the Finance and Administrative Services Division, measuring our progress is key
to ensuring we are meeting our goals and plans for the organization. We utilize a
variety of tools to measure our progress:
FAS Survey Principles:
- Keep it brief - Focus what is most important for the institution. It's impossible
to accomplish everything in one survey, so focus on a few key questions.
- Manage expectations - dont ask everything that cant be changed -- if its asked, there
must be willingness to make change based on feedback.
- Follow through, follow up, and communicate results & actions plans.