Frequently-Asked Questions
(Updated March 6, 2013)
I'm a campus Cascade webmaster — will I need any new training?
No, campus Cascade webmasters will not need any new training at this time. In later phases of the project, there may be small training updates to assist with using some new features, but existing fundamental Cascade skills will continue to be applicable as-is without any major retraining.
Why does the new homepage look different from all other CSUSM websites?
This is only temporary. The web upgrades are being implemented in multiple small phases with the CSUSM home page launch functioning as the critical first phase in the project, thus the different appearance. This fresh new look for the CSUSM home page will "trickle down" to all public-facing campus websites over time.
I really like the upgrades to the home page. When will my campus website get a similar upgrade?
After the first 2-3 phases (which involve high-level CSUSM web destinations and entry pages like the home page), all college and departmental websites will be upgraded in later phases. Exact launch timing will be determined soon.
Why is the website being upgraded in multiple small phases?
As we're all painfully aware, budget cuts, tuition increases, and increased workloads are unfortunate realities in today's world of public higher education. As a result, we have to be prudent and responsible when it comes to allocating resources to major projects. Breaking up this otherwise massive web project into smaller phases is our way of respecting these realities and giving our campus the improved web experience it needs, all while minimizing the impact to the campus, its budget, and individual workloads.
How was the campus consulted during the planning of the website upgrades?
The campus was consulted directly and indirectly via the following methods:
- We analyzed visitation statistics that helped us understand how our campus users browse the website, and which web destinations are the most popular
- We offered the entire campus an opportunity to take a website usability survey in fall 2011
- We learned about the specific needs of our students through focus groups conducted by a CoBA Senior Experience team
These research methods provided us with a thorough understanding of the wants and needs of our campus, and we will continue to consult the campus community throughout the remainder of the project.
The upgrades are great, but I simply need training or consultation related to my current campus website. Who should I contact?
Please send all questions about today's campus websites and/or Cascade training to was@csusm.edu.
