Federal Student Loan:

Important Contact Information

DIRECT LOAN SERVICING CENTER
Monday-Friday
8:00 a.m. - 8:30 p.m. (EST)

PAYMENT INFORMATION & INQUIRIES/ TDD LINE -
(800) 848-0979

CONSOLIDATION & INQUIRIES -
(800) 557-7392
DIRECT LOAN WEBSITES

PAYMENT ADDRESS
US Department of Education
Payment Center
PO Box 530260
Atlanta, Georgia 30353-0260 

CORRESPONDENCE ADDRESS
Borrower Services Department
Direct Loan Servicing Center
PO Box 4609
Utica, NY 13504-4609

ONLINE EXIT COUNSELING

To complete the Direct Loans counseling session on-line, go to StudentLoans.gov and select Exit Counseling under Tools and Resources.  Continue to select Exit Counseling until you are asked to provide the following:

  • SSN
  • First Two Characters of Last Name
  • DOB
  • PIN. Your U.S. Department of Education PIN number is required to access your Exit Counseling session, as you will be accessing secure information.   If you cannot remember your PIN, you may request a duplicate PIN at the PIN website.

In the Schools List Filter, you will select California State University, San Marcos (030113).  At the end of the session your results will be electronically transmitted to CSUSM.

CSUSM Financial Aid Business Office:

Marietta Kimball
Emergency Loan/Financial Aid Disbursements
mkimball@csusm.edu

(760) 750-4492

Rosemary Henk
Perkins/Spircer & 1098T
rhenk@csusm.edu
(760) 750-4486