Refunds: Non-Financial Aid, Including Non-Resident Tuition

Regulations governing the refund of mandatory fees, including nonresident tuition, for students enrolling at the California State University are included in Section 41802 of Title 5, California Code of Regulations. For purposes of the refund policy, mandatory fees are defined as those system-wide fees and campus fees that are required to be paid in order to enroll in state-supported academic programs at the California State University. Refunds of fees and tuition charges for self-support, special session, and extended education programs or courses at the California State University are governed by a separate policy established by the university, available at www.csusm.ed.el

In order to receive a full refund of mandatory fees, including nonresident tuition, and not owe any fees to the university, a student must cancel registration or drop all courses prior to the first day of the term.  Only on-time payment or timely withdrawal from all classes will exempt students from a debt to the University.

No student withdrawing or dropping classes after the 60 percent point in the term will be entitled to a refund of any mandatory fees or nonresident tuition.

For state-supported semesters, quarters, and non-standard terms or courses of less than four (4) weeks, no refunds of mandatory fees and nonresident tuition will be made unless a student cancels registration or drops all classes prior to the first day of the term in accordance with the university's established procedures and deadlines.

Students will also receive a refund of mandatory fees, including nonresident tuition, under the following circumstances:

  • The tuition and mandatory fees were assessed or collected in error;
  • The course for which the tuition and mandatory fees were assessed or collected was cancelled by the university;
  • The university makes a delayed decision that the student was not eligible to enroll in the term for which mandatory fees were assessed and collected and the delayed decision was not due to incomplete or inaccurate information provided by the student; or
  • The student was activated for compulsory military service.

Students who are not entitled to a refund as described above may petition the university for a refund demonstrating exceptional circumstances and the Chief Financial Officer of the university or designee may authorize a refund if he or she determines that the fees and tuition were not earned by the university.  The form to apply for a University Fee Appeal is located on the home page of www.csusm.edu/sfs

For the fastest, most secure refunding, please sign up for direct deposit in your online student center.  If you do not sign up for direct deposit a refund check will be mailed to the address on file with the Office of Registration and Records (please check/update your address in your online student services center through MyCSUSM).  If  payment was made by a credit card, the refund will be applied to the credit card from which payment was made. 

A $5.00 administrative charge will apply to all refunds.

Student Accounts Receivable Contact: 
Judy Sandmann
sandmann@csusm.edu
Phone: (760) 750-4495
Fax: (760) 750-3158