department menu

Shortcut Codes

Greetings and Password Changes

If you want to... Then enter...
Record Name 3-1-5 and follow prompts
Record Standard Greeting 3-1-3-2 and follow prompts
Record & Activate Out-of-Office Greeting 3-1-3-3 and follow prompts
Activate Out-of-Office Greeting  3-1-3-3-5 hang up and test
Turn off Out-of-Office Greeting  4 and continue normal voicemail functions
Turn on existing Out-of-Office Greeting 5
To Continue Out-of-Office Greeting 5 and continue normal voicemail functions
Test Greetings Call 3400, press 1, Enter Mailbox Number plus #
Change your password 3-1-4

Main Menu

If you want to... Then enter...
Listen to new messages 1
Record and send a message 2
For phone manager functions 3
Listen to saved messages 5
To quit (exit), press *
During same session to hear deleted messages again 7

While Listening to a Message

If you want to... Then enter:
Pause the message 1
Pause Options
     Continue Listening 1
     Increase Speed 4
     Decrease Speed 7
Forward the message 2
Backup 5 seconds 3
Delete the message 4
Save the message 5
Review 6
Skip to the next message 7
Reply 8
Skip ahead 5 seconds 9
Message Info 0

Recording Prompts

If you want to... Then enter...
Start recording 2
Stop recording 2
Discard and rerecord 4
Save this message 5
Review this message 6
Approve for sending #, enter mailbox #, enter addtl mailbox # if needed, press #

After Recording a Message

If you want to... Then enter...
Mark the message as urgent 7
Review message 6
Send message #

Other Helpful Shortcuts

If you want to... Then enter...
Back up one menu or cancel action *
Order in which messages are heard:
     First In First Out (FIFO) 3-2-5-1 (default)
     Last In First Out (LIFO) 3-2-5-2
     After sequence of #'s press * to back out of this shortcut or hang up