OM 302 Foundations of Operations Management: Introduces the elements associated with the design and operation of a service organization and the integration of these elements within the overall corporate strategy. Contemporary issues covered include operations in global markets, designing and controlling the service process and planning for operations. Students need to refer to their option checklist for the appropriate introductory production and operations management requirement.
OM 305 Operations Management: Intensive study of the elements associated with the design and operation of companies in manufacturing and service industries and the integration of these elements within the entire corporate strategy. Includes operations in global markets, designing and controlling the transformation process, and planning for operations. Focuses on the quantitative model building approach to problem-solving with extensive use of computer software.
Motivation: A cost saving option for students. Outside of textbook, related to OM practical applications.
Curricular changes: The OER material was selected to augment the core course material not to replace it. Hence, there were no changes to the way the course material was delivered.
Student Feedback: Reasonably good articles acting as case studies; good relevancy to practical applications of OM topics