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Frequently Asked Questions

Academics

  • Will classes be held in person or virtually for the fall?

    More than 90% of courses will be held virtually. For certain lab, clinical, art studio and performance-based courses, we have been granted exceptions for a hybrid approach that includes in-person experiences.
  • How do I know if my class is virtual or hybrid?

    Class modality is noted in the course schedule portal.

  • If local restrictions are lifted, could there be a move back to in-person learning during the fall semester?

    No. All classes will remain in the same modality for the duration of the fall semester.

  • If I sign up for a hybrid course but can’t come to campus because I am immunocompromised or a family member is immunocompromised, do I still have to come to campus for the course?

    Please contact your instructor to see if accommodations can be made for you to complete your coursework virtually.

  • Will tuition be discounted because of the move to virtual instruction?

    Tuition and campus mandatory fees for fall 2020 will not be reduced because these funds generally cover fixed and ongoing expenses and costs that the university continues to incur. Examples of these fixed costs include ongoing administrative and overhead expenses such as student government programs (ASI), academic retention and support, employee wages and benefits, expenses for utilities, repair and maintenance, and payment of financing and long-term debt obligations for some facilities.

    Students pay campus mandatory fees regardless of whether they are a full-time student, part-time student, online student or a student studying abroad – and even if they do not expect to ever use the programs or facilities they support.

  • Will student fees be waived for services that aren’t available because of the move to virtual instruction?

    Tuition and campus mandatory fees for fall 2020 will not be reduced because these funds generally cover fixed and ongoing expenses and costs that the university continues to incur. Examples of these fixed costs include ongoing administrative and overhead expenses such as student government programs (ASI), academic retention and support, employee wages and benefits, expenses for utilities, repair and maintenance, and payment of financing and long-term debt obligations for some facilities.

    Students pay campus mandatory fees regardless of whether they are a full-time student, part-time student, online student or a student studying abroad – and even if they do not expect to ever use the programs or facilities they support.

  • Will my classes be asynchronous or synchronous?

    Class modality is noted in the course schedule portal.

  • What is the difference between asynchronous and synchronous courses?

    Courses taught asynchronously are accessible to students any time; there is no set meeting day or time. Courses taught synchronously occur at the same day and time each week. Your class will remain in the same modality for the duration of the fall semester.

  • Can I defer my enrollment to spring 2021 or fall 2021?

    The CSU is allowing students to defer their fall 2020 admission to spring 2021 or fall 2021. This option is available for students who are experiencing personal or financial hardships that will prevent them for attending any college or university in fall 2020. Please see our Defer Fall 2020 Admission webpage for more information.

  • How do I receive help with academic planning?

    Our Office of Academic Advising is available to assist you, offering virtual appointments as well as drop-in advising. Please visit the Office of Academic Advising website for more information or to make an appointment.

  • What if I need a space to study?

    The University Student Union and IITS have partnered to establish a computer lab in the USU Ballroom and Meeting Rooms for students who need access to computers, printing services, power and/or Wi-Fi. The USU computer lab is open from 10 a.m.-4 p.m. Monday-Friday on a first-come, first-served basis.

    Students will use the campus app to check into the lab and receive an assigned station. The process is as easy as opening up the app and scanning their digital ID when they arrive. The app also has an “On Campus” button that will show available on-campus services, including the number of computers available in the USU so that students will know if there are open stations before arriving.

    Students must adhere to all university safety protocols while on campus and in the computer lab, including wearing a face covering. The ballroom has been configured to ensure proper social distancing and workstations will be cleaned and sanitized after each use.

    No other USU services or spaces will be available for use at this time.

    Students can call the USU at 760-750-7450 during the lab’s operating hours with questions or leave a message after hours.

  • Will spring 2021 classes be in-person or virtual?

    No decisions have been made regarding spring 2021. We will communicate information when any decisions are made.


Mandatory Testing

Free testing is available on campus at the VIASAT Engineering Pavilion seven days a week, 8:30am-5pm. You can walk or drive (Park in Lot F) to the testing site. Campus Map. You can also use the Campus App: Coming to Campus.

Visitors are served on a first-come, first-served basis. No appointments are available.

Testing site information

  • Why are we introducing Mandatory Testing for Residents?

    • To monitor and address trends and prevalence of the coronavirus within the community
    • To inform decisions on intervention and responses for housing
    •  To continue to take measures to protect the health and well-being of the housing community
    •  To reduce person-to-person transmission
    • CDC and San Diego County Health and Human Services recommended for resident communities
  • Who is conducting the test?

     Tests are conducted by County nurses and take 5-10 minutes.
  • When will I get my results?

    Results from County-coordinated testing sites generally come back in approximately 3 to 5 days. If your test result is negative, you will be notified by e-mail. If your test result is positive, you will be notified by phone and e-mail. When checking e-mail, be sure to also check your junk mail folder. If you do not get an e-mail or call after 5 days, call 2-1-1 to speak to the COVID-19 Nurse Help Line.
  • If I test positive but don’t have symptoms, do I still have to quarantine?

     Yes, you could still be contagious and spread the virus to other people.
  • Do I need to test during winter break?

     If you are staying on campus, you will be required to be tested every two weeks. If you leave campus during winter break, you should be tested immediately upon your return.
  • Do I have to test on my designated day?

     We would encourage you to test on your day, but you may test on any day of the week.
  • Who do I contact with questions?

     You can contact the Dean of Students Office at 760-750-4935 or via Teams- DOS Virtual Front Desk.
  • What if I want an exception for testing?

     Please refer to the Presidential Directive for the exceptions. In order to seek an exemption, please schedule a time to talk with the Student Health and Counseling Services Medical Director.

Student Life/Activities


Financial Aid


Housing


Campus Services

  • Is the University Store open?

    Yes, in-store shopping is available. Face coverings must be worn, and all campus regulations followed.

    The University Store is open 9 a.m.-2 p.m., Monday-Thursday. Please note that store hours may change at any time based upon guidance from county health officials.

    Items can be purchased on our bookstore website and shipped directly to your home as a contact-free alternative to shopping in person.

    Please contact the University Store at 760-750-4730 with additional questions.

  • How can I order course materials?

     Course materials are available on our bookstore website.

    Please contact the University Store at 760-750-4730 with any questions.

  • Do I have to purchase a parking pass if I have in-person labs/courses?

    For fall 2020, CSUSM will offer a no-cost parking option. Lots (X)YZ will be available for free parking Sunday to Saturday from 5 a.m. to 11:59 p.m. Please note that there will be no overnight parking; lots (X)YZ will be closed from midnight to 4:59 a.m. daily.

    A parking permit will be required in all other parking lots. By logging in to your parking account, you will also be able to purchase general daily, monthly or semester permits to park in general parking lots and structures. If you plan to park on campus more than three times per week consistently, the semester parking permit will be the most cost-effective option. 

    In addition, hourly permit options will continue to be available via the CSUSM app under the “Parking/Transportation” tile as well as through the parking permit pay stations.