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Frequently Asked Questions

Vaccine

  • Are CSUSM employees and students eligible to be vaccinated in San Diego County?

     All individuals over the age of 16 are now eligible to receive a COVID-19 vaccine. 
  • How do I make an appointment?

    Your Healthcare Provider: Many providers are notifying their patients directly with next steps to receive the COVID-19 vaccine based on federal and state guidance.

    San Diego County Locations: If you are unable to get the COVID-19 vaccine from your healthcare provider, the County of San Diego and its partners are offering vaccinations to individuals in eligible priority groups. Appointment information for County vaccination super stations and PODs is available online at www.VaccinationSuperStationSD.com.

    Riverside County Locations: Please visit Riverside County’s Public Health website for appointments.

  • What do I need to bring to my appointment?

    You will need one of the following forms of documentation: A physical or digital employee ID card; A signed employment verification letter from CSUSM AND a government issued photo ID; A print out of a recent digital CSUSM paystub AND a government issued photo ID. Please note, paper checks and direct deposit warrants do not have CSU San Marcos printed on the stub.

    Employment verification letters were sent via email on January 26, 2021. If you have questions about your letter or need another copy, please contact:


Academics

  • Will classes be held in person or virtually for spring 2021?

    More than 90% of courses will be held virtually. For certain lab, clinical, art studio and performance-based courses, we have been granted exceptions for a hybrid approach that includes in-person experiences. Please note that all courses will be held virtually through Feb. 14.
  • How do I know if my class is virtual or hybrid?

    Class modality is noted in the course schedule portal.

  • If local restrictions are lifted, could there be a move back to in-person learning during the spring 2021 semester?

    No. All classes will remain in the same modality for the duration of the spring semester.

  • If I sign up for a hybrid course but can’t come to campus because I am immunocompromised or a family member is immunocompromised, do I still have to come to campus for the course?

    Please contact your instructor to see if accommodations can be made for you to complete your coursework virtually.

  • Will tuition be discounted because of the move to virtual instruction?

    Tuition and campus mandatory fees for spring 2021 will not be reduced because these funds generally cover fixed and ongoing expenses and costs that the university continues to incur. Examples of these fixed costs include ongoing administrative and overhead expenses such as student government programs (ASI), academic retention and support, employee wages and benefits, expenses for utilities, repair and maintenance, and payment of financing and long-term debt obligations for some facilities.

    Students pay campus mandatory fees regardless of whether they are a full-time student, part-time student, online student or a student studying abroad – and even if they do not expect to ever use the programs or facilities they support.

  • Will student fees be waived for services that aren’t available because of the move to virtual instruction?

    Tuition and campus mandatory fees for spring 2021 will not be reduced because these funds generally cover fixed and ongoing expenses and costs that the university continues to incur. Examples of these fixed costs include ongoing administrative and overhead expenses such as student government programs (ASI), academic retention and support, employee wages and benefits, expenses for utilities, repair and maintenance, and payment of financing and long-term debt obligations for some facilities.

    Students pay campus mandatory fees regardless of whether they are a full-time student, part-time student, online student or a student studying abroad – and even if they do not expect to ever use the programs or facilities they support.

  • Will my classes be asynchronous or synchronous?

    Class modality is noted in the course schedule portal.

  • What is the difference between asynchronous and synchronous courses?

    Courses taught asynchronously are accessible to students any time; there is no set meeting day or time. Courses taught synchronously occur at the same day and time each week. Your class will remain in the same modality for the duration of the fall semester.

  • How do I receive help with academic planning?

    Our Office of Academic Advising is available to assist you, offering virtual appointments as well as drop-in advising. Please visit the Office of Academic Advising website for more information or to make an appointment.

  • What if I need a space to study?

    The University Student Union and IITS have partnered to establish a computer lab in the USU Ballroom and Meeting Rooms for students who need access to computers, printing services, power and/or Wi-Fi. The USU computer lab will reopen in February 2021 on a first-come, first-served basis. Please visit the USU Computer Lab webpage for updates on hours of operation.

    Students will use the campus app to check into the lab and receive an assigned station. The process is as easy as opening up the app and scanning their digital ID when they arrive. The app also has an “On Campus” button that will show available on-campus services, including the number of computers available in the USU so that students will know if there are open stations before arriving.

    Students must adhere to all university safety protocols while on campus and in the computer lab, including wearing a face covering. The ballroom has been configured to ensure proper social distancing and workstations will be cleaned and sanitized after each use.

    No other USU services or spaces will be available for use at this time.

    Students can call the USU at 760-750-7450 during the lab’s operating hours with questions or leave a message after hours.

  • Will 2021 commencement be in-person?

    Yes, CSUSM is welcoming graduating students from the class of 2020 and 2021 to participate in in-person commencement ceremonies on May 22 and May 23, 2021. In addition, we are hosting Graduates on Parade - a socially distanced graduation celebration. For more information on commencement, visit: www.csusm.edu/commencement for more information on Graduates on Parade, visit www.csusm.edu/parade


Mandatory Testing

Beginning Monday, February 15, weekly COVID-19 testing will be mandatory for all students who: 

  • live in campus housing;
  • come to the San Marcos or Temecula campuses for instruction;
  • come to campus for any other purpose (e.g., to participate in research, work, use the computer lab, etc.). 

 Testing is NOT mandatory for CSUSM employees who are approved to work on campus this spring but it is highly encouraged.

Mandatory Testing FAQ Page

Student Life/Activities


Financial Aid


Housing


Campus Services

  • Is the University Store open?

    Yes, in-store shopping is available. Face coverings must be worn, and all campus regulations followed.

    The University Store is open 9 a.m.-2 p.m., Monday-Thursday. Please note that store hours may change at any time based upon guidance from county health officials.

    Items can be purchased on our bookstore website and shipped directly to your home as a contact-free alternative to shopping in person.

    Please contact the University Store at 760-750-4730 with additional questions.

  • How can I order course materials?

    Course materials are available on our bookstore website.

    Please contact the University Store at 760-750-4730 with any questions.

  • Do I have to purchase a parking pass if I have in-person labs/courses?

    For spring 2021, CSUSM will offer a no-cost parking option. Lots (X)YZ will be available for free parking Sunday to Saturday from 5 a.m. to 11:59 p.m. Please note that there will be no overnight parking; lots (X)YZ will be closed from midnight to 4:59 a.m. daily.

    A parking permit will be required in all other parking lots. By logging in to your parking account, you will also be able to purchase general daily, monthly or semester permits to park in general parking lots and structures. If you plan to park on campus more than three times per week consistently, the semester parking permit will be the most cost-effective option. 

    In addition, hourly permit options will continue to be available via the CSUSM app under the “Parking/Transportation” tile as well as through the parking permit pay stations.