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Housing and COVID-19

FAQs

We will be regularly updating this page to include information on our response to the COVID-19 Pandemic. Please also familiarize yourself with CSUSM's response to COVID-19.

Spring 2021 Updates

  • Can I apply for Housing for the Spring?

    Given that Spring 2021 will continue to be primarily online, we are not planning to increase our capacity at this time. We will offer Housing to students who apply based on our availability. We plan to begin licensing students for the Spring in mid-late November 2020.
  • Can I live on-campus if I'm not taking in-person courses?

    Absolutely! If you are enrolled in at least 6.1 credit hours, you're welcome to live on campus. Apply today!
  • Can I cancel my License for the Spring since classes will be mainly online?

    Our License Agreement is for the full academic year; before canceling, please ensure that you are familiar with our Cancellation Policies.
  • How will Payments work?

    Beginning in Fall 2020, all Housing costs will be placed on the student’s MyCSUSM account. This means: 

    • Other than the $300 Administrative Fee that was paid when you applied for Housing, you will pay all fees directly to CSUSM instead of paying the Housing office. 
    • Financial Aid will automatically be applied to your Housing costs (once any outstanding Fees and Tuition have been paid) rather than having to wait for your refund to pay for Housing. 
    • All costs and bills will be conveniently located in one place. 
    • Housing fee due dates have been updated to match CSUSM’s due dates, again allowing for one convenient payment plan. Due dates for the 2020-2021 academic year are as follows: 
    • September 25th, 2020; October 25th, 2020; November 24th, 2020; January 20th, 2021; February 19th, 2021; March 21st, 2021; April 20th, 2021 
    • As in previous years, no installments are charged in December and May. 
  • Will there still be Resident Advisors and support staff in Fall 2020?

    Yes, we will still have live-on Resident Advisors and Resident Directors who will continue to support the comfort and well-being of all residents, and will be available to address any questions or concerns that may come up.
  • Will there still be social programs and events for residents?

    Yes, our staff will continue to host opportunities for residents to safely socialize and build community in the residential communities. Due to restrictions, these programs may look a little differently; taking place virtually or in small groups where residents can practice social distancing.

Quarantine and Isolation

While we have taken many precautions to protect the health and safety of our community, there is still a risk that students in housing may be exposed to COVID-19. Please see below for some FAQs on our plans for students who are exposed or test positive for COVID-19.

  • I've been exposed to someone who is positive for COVID-19. What do I do?

     Please reach out to your RA (or the RA on Duty) as soon as possible.  Once we have been alerted, our team will reach out to you with further instructions.
  • What are the next steps if I've been exposed or test positive for COVID-19?

    Depending upon the circumstances, you may be relocated to a quarantine/isolation space. Our team will work with you to determine the best plan of action.
  • What should I bring to my isolation/quarantine space?

    You should bring anything you may need for a stay of up to 14 days. Suggestions include:

    • Clothing
    • Toiletries
    • Identification cards
    • Medications and prescriptions
    • Thermometer and fever-reducing medications (we will provide a thermometer if you need one)
    • Personal care items (e.g., feminine hygiene products)
    • Cell phone, and/or tablet, and/or laptop, plus chargers
    • School materials (e.g. textbooks, notebooks, etc.) needed to continue classwork
    • Pet and pet supplies for students with preapproved Emotional Support Animals & Service Animals
  • Can I get food or groceries delivered while I'm in isolation/quarantine?

    Yes! Students who are in an isolation or quarantine space are encouraged to consider the Voluntary Meal Plan. If you would rather have food delivered, you can do so through the many options for food and grocery delivery such as Instacart, Postmates, Grubhub, etc. You will need to have the delivery driver deliver your supplies to a member of our team who will then leave the supplies at the door of your space. We will provide you with written instructions on this process upon your assignment to an isolation/quarantine space.
  • How does laundry and trash removal work while I'm in isolation/quarantine?

    Contactless laundry and trash removal will be an option for you. We will provide you with written instructions on this process upon your assignment to an isolation/quarantine space.

COVID-19 Prevention and Mitigation

As all current residents should know, we have enacted several new policies and procedures to mitigate the spread of COVID-19 in our community and on campus. Students are expected to follow these policies at all times, including but not limited to:

  • Washing your hands frequently for at least 20 seconds with soap and warm water
  • Wearing a face covering at all times when outside your apartment
  • No non-resident guests are currently allowed in our communities.
  • Due to the presence of COVID-19 cases in the housing community and based on direction from San Diego County Health and Human Services, we are implementing a temporary change to our guest policy. Until further notice, guest visitation of current residents into your apartment is no longer permitted. This means that you will not be able to visit with other residents except for your own roommate. We will provide an update if and when this restriction will change.
  • If you feel symptoms of any illness or if you have a fever, stay home from class/work and get tested for COVID-19 as soon as possible (testing is available on campus.)

COVID-19 Symptoms

It is important that you monitor yourself for symptoms of COVID-19 so that you can get tested quickly if you become ill. This will not only help to potentially lessen the severity of your illness, but will also help to mitigate community spread. Individuals with COVID-19 have reported a wide range of symptoms, including but not limited to:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

Students experiencing any of these symptoms should get tested as soon as possible. Testing is available at the Viasat Engineering Pavillion 7 days per week, 8:30AM-5:00PM. Tests are free of charge and do not require an appointment (but are conducted on a first-come, first-served basis.)

Housing Tours Suspended

In order to protect the health and safety of our community, we have made the difficult decision to suspend all tours of the QUAD and the UVA until further notice. We have video tours of our apartments available on our Instagram (@CSUSMHousing) and are working diligently to create a digital tour of our properties. Additionally, our office remains open and our staff are more than happy to answer any questions you might have. Our office hours are: Monday-Friday, 8AM-5PM. We look forward to welcoming you home!

Visit Our Housing FAQs and CSUSM's COVID-19 website for the most up-to-date information.