Forms & Information

We know that each student and their family have unique circumstances that impact their ability to remain enrolled and to live in on-campus housing. In some cases, financial, medical, or other hardships may require a student to cancel their housing License Agreement. Up to 30-days before the beginning of the semester, students may be released from their License Agreement without restrictions and without financial penalty.  

Beginning on the 30^th day before the start of the semester, and at any point after the start of the License Agreement, cancellation of the License Agreement is generally not approved without proof of hardship. The student must submit a Cancellation Request form and provide documentation of the reason for the cancellation. This may include personal, medical, or financial factors. License Agreement cancellations during this period are not guaranteed and, if approved, are subject to the fees and pro-rated refund terms detailed in the License Agreement. 

To cancel your License Agreement, please complete the request form linked below. Please review section 20 (starting on page 14) of the License Agreement before submitting your request to understand the applicable terms and conditions! Once you have submitted your cancellation request, it will be reviewed and a decision will be made by CSUSM Housing based upon the circumstances of your request and the terms and conditions of the License Agreement.

• CSUSM Housing Cancellation Request Form (2024-2025)

Appeal Process and Form

If you have already submitted a cancellation request for your housing and it has been denied or approved with fees, you may submit an appeal with additional documentation for a second review. Please review pages 14-15 of your 2024-2025 License Agreement for acceptable reasons for cancellation, as well as helpful information in providing additional documentation. Appeals are typically reviewed at the end of each calendar month; allow for up to 30 days for a decision to be made.

All appeals must be submitted within 30 days of receiving the decision following the outcome of your cancellation. Residents may only submit one appeal, after which the outcome will be final.

• Appeal Form