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What is SharePoint Online?  It is a cloud-based service, hosted by Microsoft, where you can create and share files, data, news, and resources with colleagues, teams, departments and divisions.  Collaborate effortlessly and securely with team members inside and outside your organization, across PCs, Macs, and mobile devices.

Click on the link(s) below for information:

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Troubleshooting Common SharePoint issues:

  • Below are additional common problems users experience in SharePoint
  • I'm receiving an error saying I do not have permission to access a site.
  • The file I need to edit is already checked out.
  • Internet Explorer is not letting me edit documents.
  • I get an error when using the Import Spreadsheet app and am unable to import an Excel file.I am unable to upload a file.
  • I am unable to open documents in SharePoint libraries.
If you are unable to resolve your problem, submit a ticket to the Helpdesk

Disclaimer: The content above is accurate at the time of publication, however updates and new additions by Microsoft happen daily. The Microsoft links above may not immediately reflect those updates.

Can't find what you are looking for? Please contact the Helpdesk by phone 760-750-4790 or email