If you have a University issued laptop, you will need to install our global protect VPN software to sync your new password to your system. Please got to gp.csusm.edu to download and install the software. Once it is installed and connected on your system, global protect can keep your university credentials up-to-date on your system. Once you have changed your password with global protect connected, LOCK your system and re login using your new credentials.
Before changing your password, if you do not have global protect installed on your system please follow the instructions below. You will need to be admin or have an admin account to perform this process. Otherwise please contact the helpdesk.