Your instructor might require the use of Respondus LockDown Browser for certain quizzes in your course. LockDown Browser is a locked browser used specifically for taking quizzes in Cougar Courses. It prevents you from printing, copying, going to another URL, or accessing other applications (like Word) during a quiz. If a quiz requires that LockDown Browser be used, you will not be able to take the quiz with a standard web browser. Your instructor may also have enabled Respondus Monitor, which uses your webcam to record you while you take the quiz.
Help Center contains three areas of support:
If you experience problems after you have already started the quiz, keep in mind the quiz timer will continue to advance as you are trouble shooting.
If troubleshooting was unsuccessful: