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Community (Moodle) Support

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Community is provided to meet the collaborative working and social needs of the campus community and campus-sponsored external communities. The site utilizes Moodle in order to provide options for information dissemination and offers a wide array of collaboration tools. Unlike the academic instruction-based site Cougar Courses, Community is not organized by term. Community assumes on-going activity throughout the year or over multiple years.

Access to Community

CSUSM Users

CSUSM students, faculty, and staff can access Community by logging in with their CSUSM username and password.

Non-CSUSM Users

Non-CSUSM users can create their own Community accounts by filling out the New Account form. Once submitted, a confirmation email will be sent to the email address you provided. In the email, click on the web link it contains. Your Community account will be confirmed and you will be logged in. This process will only add your account to Community, it will not grant you access to any containers. But once you have an account you can then be added to a container by the Owner, or use self-enrollment (if enabled by the Owner) to enroll yourself in a container.

Community Containers

CSUSM faculty and staff can request Community containers by filling out this container request form (must be logged into Community first).

Note: eWPAF and RTP containers are requested by each college. If you are a lecturer, please see our process guide for eWPAF container creation for lecturers for more information. If you are a tenure track faculty, please see our process guide for eWPAF container creation for tenure track faculty for more information.

Getting Help with Community

  • First, check the guides below.
  • If you can't find the answer there, email cchelp@csusm.edu.  Be sure to provide the container name as well as specific details of your issue.
  • For live help we have TRC Virtual Office Hours 10 am to 4pm, Monday through Friday. Zoom meeting ID: 296496061. When you first enter you will be placed in a Waiting Room until someone is available to assist you. Once someone is available, we are limiting the sessions to 10 minutes if there is a queue. If the help will take longer than 10 minutes, we will put you in a breakout room and another person on the team will assist you.

Search Tips:

1. Use the Role field to narrow the list to show only Owner or participant guides.

2. Select one or more categories to narrow your search.

3. Click the triangles at the top of the Category column to sort the entire list by category. You'll need to check All in the categories filter.

4. To see all of the Frequently Asked Questions, click the triangle at the top of the Label and Link column.

Label & Link Role Category
Self Enrollment Participant Basics
Adding a Profile Picture participant Basics
Using the Text Editor Toolbar Participant Basics
Track Your Completion of Course Activities Participant Basics
View your Activity Logs Participant Basics
Export Calendar Participant Basics
Using the Text Editor Toolbar Owner Basics
View your course as a Participant Owner Basics
** FAQs About Course Setup Owner Setup
Set Course Start/End Date Owner Setup
Set course format to Weekly (dates) Owner Setup
Import Course Content Owner Setup
Backup and Restore Course Content Owner Setup
Checklist for Updating an Imported/Restored Course Owner Setup
Move Items or Topics/Weeks Owner Setup
Change Dates for Activities in One Location Owner Setup
Modify Your Blocks Layout Owner Setup
Make Your Course Visible (Available/Show) Owner Setup
** FAQs About Course Management Owner Course Management
Add/Enroll Users or Change a User's Role Owner Course Management
Enable Self Enrollment Owner Course Management
Set up Appointment Schedules using Scheduler Owner Course Management
Reports and Analytics Graphs Owner Course Management
Track Activity Completion Owner Course Management
Completion Progress Block Owner Course Management
Restrict Access to Activities/Resources Owner Course Management
Show Participants Their Own Activity Logs Owner Course Management
See what needs to be graded with the "Grade Me" block Owner Course Management
Restore deleted resources/activities using the Recycle Bin Owner Course Management
** FAQs About Resources Owner Adding Resources
Add Files Owner Adding Resources
Add Links (URLs) Owner Adding Resources
Add File Folders Owner Adding Resources
Add Pages  Owner Adding Resources
Add Labels to Organize Your Content Owner Adding Resources
Add a Book (collection of pages) Owner Adding Resources
Communication Options in CC (Instructors) Owner Communication Tools
Post an Announcement Owner Communication Tools
How to create and use the Chat tool Owner Communication Tools
How to Create and use the Choice Tool  Owner Communication Tools
Use Questionnaire to Survey Participants Owner Communication Tools
Use Feedback to Survey Participants Owner Communication Tools
Communication Options in CC (Participants) Participant Communication Tools
** FAQs About Assignments and Turnitin Owner Assignments and TurnItIn
Which Assignment Type and Options to choose? Owner Assignments and TurnItIn
Create  Assignments Owner Assignments and TurnItIn
Add a Rubric/Grading Guide to an Assignment Owner Assignments and Turnitin
Manage Assignment Submissions Owner Assignments and TurnItIn
Assignment Grader Owner Assignments and TurnItIn
Create Turnitin Assignment Owner Assignments and TurnItIn
Turnitin Instructor Guides - Similarity Report Owner Assignments and TurnItIn
Turnitin Instructor Guides - Commenting Tools Owner Assignments and Turnitin
Submitting a File to an Assignment Participant Assignments and TurnItIn
Submitting Online Text to an Assignment Participant Assignments and TurnItIn
Adding YouTube Links to an Online Text Submission Participant Assignments and Turnitin
Turnitin - submissions, viewing similarity report and feedback Participant Assignments and TurnItIn
** FAQs About Quizzes Owner Quiz
Create a Quiz Owner Quiz
Create and Manage Quiz Questions Owner Quiz
Create Audio, Video or Image Response Questions Owner Quiz 
Create an Essay Question Owner Quiz
Import MC and TF Questions from Word (Aiken type) Owner Quiz
Import Questions from a Publisher Owner Quiz
Add Questions from the Question Bank Owner Quiz
Adaptive and Interactive Quizzes Owner Quiz
Add Extra Time or Change Quiz Timing for 1 or More Participants (User Override) Owner Quiz
Group Overrides for Quizzes Owner Quiz
Grade Essay Questions Owner Quiz
Correct and Re-Grade Questions Owner Quiz
Quiz Results, Responses and Statistics Owner Quiz
Taking a Quiz Participant Quiz
** FAQs about Groups Owner Groups
Best Practices for Group Work Owner Groups
Create Groups and Groupings Owner Groups
Group Self-Selection Owner Groups
Group Override for Quizzes Owner Groups
Participant View of Groups Participant Groups
** FAQs About Forums and Blogs Owner Forums and Blogs
About Forums Owner Forums and Blogs
Crafting Online Forums: Guiding Questions and Rubric Owner Forums and Blogs
Set up Forums Owner Forums and Blogs
Add a Rubric/Grading Guide to a Forum Owner Forums and Blogs
Manage Forums Owner Forums and Blogs
Turn Off Forum Auto Subscribe Owner Forums and Blogs
Email Replies to Forum Posts Owner Forums and Blogs
Grade Forums Owner Forums and Blogs
Create and Grade OU Blogs Owner Forums and Blogs
Email Replies to Forum Posts Participant Forums and Blogs
Forum Subscription and Tracking Participant Forums and Blogs
Posting and Replying to a Forum Participant Forums and Blogs
Create a Glossary Owner Collaborative Activities
Setup and Grade OU Wikis Owner Collaborative Activities
Workshop for Peer Reviews Owner Collaborative Activities
Using the Glossary Participant Collaborative Activities
Using OU Wiki Participant Collaborative Activities
The Lesson activity Owner Other Activities
** FAQs About Gradebook Owner Gradebook
Create Manual Grade Items Owner Gradebook
Extra Credit Grade Items Owner Gradebook
Create Categories (req. for weighted gradebook) Owner Gradebook
Drop the Lowest Grade Owner Gradebook
Create and Grade Negative Grade Items Owner Gradebook
Enter Grades Manually Owner Gradebook
Import Grades from Excel Owner Gradebook
End of Semester Gradebook Tasks Owner Gradebook
Participant View of the Gradebook Participant Gradebook