Frequently Asked Questions

• What are the differences between a Zoom meeting and a webinar?
  The key difference between the two is the level of collaboration possible:
  

  • Meetings are designed to be a collaborative event with all participants being able to screen share, turn on their video and audio, and see who else is in attendance.
  • Webinars are designed so that the host and any designated panelists can share their video, audio and screen. Webinars allow view-only attendees. They have the ability to interact via Q&A, Chat, and answering polling questions. The host can also unmute the attendees. Attendees in webinars, can not rename themselves as well.

  For a comprehensive feature comparison: https://support.zoom.us/hc/en-us/articles/115005474943-Meeting-and-webinar-comparison

   

• Can we make recordings available after the event?

  Yes. Recordings made in a Zoom meeting can be saved to the Zoom cloud. The links are then available in the web portal for the host so they can be shared. Let us know if editing will be necessary and we can assist with that.

• How can attendees register online?

  Registration can be handled in a few different ways, depending on your goals.

  • Zoom has a registration interface that allows you gather information about your attendees, and provide them with a link to the event.
  • You can also use other third-party apps to register for events, and for post-event followup. We have licenses for WuFoo and Qualtrics.
• How can we make virtual events accessible for those with disabilities?

  IITS is committed to providing tools that are accessible. Zoom has a variety of features that support accessibility. Here are details from Zoom:

  https://zoom.us/accessibility

  Some features include:

  • Support for screen readers
  • Automatic transcription
  • Remote closed captioning
• Can you help with pre-recording content ahead of the event?
  Yes, Media Production Services also does recording, editing, and delivery of media materials. Let us know what you need and we'll see what can be done. Done properly, there is no reason for your attendees to know that pre-recorded video is not live.
• How does Q and A work in a virtual event?

  In a regular Zoom meeting, people can unmute themselves and simply ask a question. Attendees in webinars can't do that. Instead there is a Q&A interface to allow typed questions from the audience. It is usually recommended that a person that is not presenting monitor this stream of questions and relay them to the speaker or panel.

  https://support.zoom.us/hc/en-us/articles/203686015-Using-Q-A-as-the-webinar-host#:~:text=Answering%20questions,your%20answer%20and%20click%20Send.

• Can I record a class?

  Checkout equipment is available that will allow you to record class sessions. It is available at the Help Desk on the second floor of the Kellogg Library, and consists of a webcam on a stand with a tabletop mic to pickup room audio.

  

• Are lavaliere mics available for room recording?
  Yes, there are wireless lavaliere mics available for checkout that will allow a speaker to move around the room. They are available at the Help Desk on the second floor of the Kellogg Library.