Organizational Excellence

The Finance & Administrative Services Division sustains a journey of continuous improvement in the interest of effectiveness and progress. The Office of Organizational Excellence team supports the division in the following goals through its programming, services, and teamwork:

Focus efforts across the Division towards a single strategy
Guide our decisions while delivering valuable services to the campus community
Help us prioritize daily activities
Improve our Division's effectiveness
Improve the culture and climate of our Division
Measure our progress towards improvement

In order to build camaraderie, mutual respect, and trust among all members of our campus community, FAS oversees the following initiatives to benefit CSUSM employees. Explore those programs below.

Campus Connect

Campus Connect is a program that aims to enhance a positiveemployee experience through a yearly class of individuals across campus that gather monthly to learn about CSUSM.

Employee Recognition

Recognition programs acknowledge employees' contributions and accomplishments,reinforce workforce culture, values, and strategic objectives while increasing job satisfaction and encouraging individuals to become top performers.

MPP Onboarding

The CSUSM Onboarding programtakes new leaders beyond the typical orientation to create an experience that truly integrates the employee into the unique university setting.

Process Improvement

Process Improvement is essential to streamlining business processes and providing an essential service to the campus community. Process Improvement also hosts the Creative Innovation Challenge (CIC).

Staff Center

The Center aims to provide resources to develop, care for, and retain CSUSM's talented employee base.

Survey - Customer Satisfaction

Intended to gather meaningful customer insights to help assess the effectiveness of campus services.

Survey - Employee Engagement

The Employee Engagement survey was designed to assess FAS employees' satisfaction with their work environment.