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Supplemental Instruction

Supplemental Instruction Program - Draft Strategic Plan

(Fall 2018- Spring 2022)


The Supplemental Instruction Program proudly delivers academic assistance to all students enrolled in historically challenging courses at CSUSM.  We foster active, friendly, and diverse learning environments by harnessing the power of peer-to-peer collaboration.  We strengthen student understanding of course concepts and build their academic capacities.  The Program promotes learning as a process and increases student motivation to learn and fulfill their goals.


Strategic Objective #1

Steward growth of students served in the Supplemental Instruction Program.

Measurable Goal A: Beginning in Fall 2018, increase communication to students and faculty on outcomes of the program in order to increase visibility and number of students being served.
Measurable Goal B: Beginning in Fall 2018, increase number of student visits by 5% @ year.
Measurable Goal C: Beginning in Fall 2018, increase number of actual students by 2.5% @ year.
Measurable Goal D: From 2018 -2022, increase overall number of student visits by a total of 25%.
Measurable Goal E: From 2018-2022, increase the overall number of unique students served by a total of 12.5%.


Strategic Objective #2

Strengthen our ability to assist students enrolled in historically challenging courses.

Measurable Goal A: 2018 Hire a half-time graduate student assistant to assist Director in day-to-day operations.
  1. Fall 2018 Develop job description and hiring criteria
  2. Develop 4 hour training curriculum for assistant
Measurable Goal B: 2018 Extend the number of observations from 3 to 6 SI sessions per SI leader by Director and assistant.
Measurable Goal C: 2018 Begin peer-to-peer SI session observations as part of continued training efforts.
Measurable Goal D: 2018 Maintain and expand the use of technology to increase communication to the students about SI support courses.
Measurable Goal E: Continue use of Cougar Courses and survey students on how and whether social media is a desirable form of communication.
Measurable Goal F: 2018 Increase the number of training hours of SI leaders from 6 hours per semester to 16 hours per semester to increase student job efficacy.
Measurable Goal G: 2018-2019 Increase number of SI leaders to create a 1:1 SI leader to course section to increase session specificity and availability to students enrolled in supported courses.
Measurable Goal H: 2018-2019 Work with other CLASS Center Directors to align training with their current CRLA.
  1. Develop training modules applicable for all CLASS tutors/SI leaders
Measurable Goal I: 2018-2019 Continue to align CSUSM SI program with internationally recognized University of Missouri Kansas City model and pursue official certification.
  1. Gather required supporting documents from faculty, SI leaders, and Director for submission


Strategic Objective #3

Develop strong partnerships with campus community to foster SI program growth and goals.

Measurable Goal A: 2018-2019 Establish an Advisory Board to assist in achieving the goals of the strategic plan.
  1. 2018 Establish a Faculty Liaison position and send invitation for faculty applications.
  2. 2018 Convene the first meeting and outline tasks for the Faculty Liaison
Measurable Goal B: 2018 Further foster dialogue between Director, Liaison, and faculty of courses supported by SI.
  1. Schedule a meeting once a semester of all faculty teaching SI supported courses
    1. discuss how to best use their SI leader
    2. determine what types of data analyses are being conducted
    3. receive feedback on program effectiveness 
Measurable Goal C: 2018 Work across campus offices to publicize the SI program to new and existing faculty/staff.
  1. Create a yearly SI program outcomes report to be shared with all stakeholders including administration, faculty, staff, and students
Measurable Goal D: 2019 Work with the faculty center to develop a workshop on the use of peer educators (such as SI) in the classroom.

1. Develop and launch a short survey to determine level of faculty interest

Measurable Goal E: 2018 Establish the membership of an Advisory Board and invite members to participate.
Measurable Goal F: 2018 Convene the first meeting and outline tasks for the Board
Measurable Goal G: 2018-2019 Work with Advisory Board to identify most appropriate courses for SI program.
  1. Collect data for courses that have a five-year history of high failure rates (20% and above) or are important bottleneck/entry courses
  2. Develop prioritized list for courses to receive SI support
  3. Determine level of department/faculty interest for identified courses
  4. Implement SI program support for course meeting approved criteria
Measurable Goal H: 2018-2020 Develop task force to identify and secure a permanent space to house the SI.
  1. 2018 Develop formula to accurately identify program space needs
  2. 2018-2019 Complete Space Request Form that clearly outlines space needs and budget requirements and submit to Provost’s Space Advisory Committee
  3. 2019-2020 Obtain permissions to locate and/or develop new space


Strategic Objective #4

Assess SI Program services, strategies, and activities to better understand and revise our abilities to expand the academic capacities of students.

Measurable Goal A: 2018 Continue data collection on student attendance surveys, grades, and faculty feedback as relates to program effectiveness.
    1. Establish a working group to re-examine survey questions 
Measurable Goal B: 2018 Deepen collaboration efforts between other CLASS Centers.
  1. Identify programmatic elements that may be collaboratively developed and assessed
Measurable Goal C: 2018 Assess and develop online/hybrid SI program.
  1. Identify appropriate platform and space
  2. Develop specialized assessment needs for online SI program

Measurable Goal D: 2018-2020 Develop data analysis templates that standardize programmatic outcomes on topics such as student grades, failure rates and retention based on participation in SI.


Strategic Objective #5

Advance the leadership capacity of students serving as SI leaders.

Measurable Goal A: 2018 Develop hierarchical levels of SI leader positions.
  1. Create opportunities for increased responsibility and mentoring for interested student leaders.

Measurable Goal B: 2018-2022 Enhance the professional development of leaders.

  1. Engage and encourage SI leaders to develop and assess new strategies that increase active engagement by students.
  2. Identify professional conferences or other venues where leaders may present outcomes.
  3. Identify grant opportunities to increase and provide budget resources for above activities.