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Writing Center

Writing Center - Draft Strategic Plan

(Fall 2018 - Spring 2022)



The CSUSM Writing Center leads the campus in delivering upon the University’s commitment to create strong, thoughtful, and adaptable writers across all disciplines. We actively encourage students to seek writing and critical thinking assistance in our welcoming learning environment.  We provide students with the skills and confidence to succeed in their chosen fields by identifying diverse writing needs and demystifying the academic writing process. 

The Center develops strategies grounded in research to support writers.  We encourage writers to understand writing as a process and to practice clear articulation of ideas.  Student success and retention are our ultimate goals.  In addition, the Writing Center facilitates campus-wide and community-wide collaborations that promote reciprocal understandings about writing in all its manifestations.  


Strategic Objective #1

Steward growth of students served by the Writing Center.

Measurable Goal A: Beginning in 2017, increase the number of student visits by 5% each year.
Measurable Goal B: Beginning in 2017, increase the number of unique students by 2.5% each year.
Measurable Goal C: From 2017 -2022, increase total-period number of student visits by 25%.
Measurable Goal D: From 2017-2022, increase the total-period number of unique students served by 12.5%.
Measurable Goal E: Continue to ensure that we are serving students with an equity-minded lens, that the students coming to the center reflect course and campus compositions. Disaggregate attendance by demographic and student-status criteria to verify above.


Strategic Objective #2 

Partner with the faculty to graduate strong, thoughtful, adaptable writers across all disciplines.

Measurable Goal A: Increase collaborations and develop initiatives with Faculty Center.
  1. In 2018 develop a mini-FLC in discussion with the Faculty Center about
    1. preparing students for their assignments, especially through effectively communicative prompts
    2. constructive approaches to non-standard English in writing
  2. From 2018-2022 develop and deliver 2 workshops per year on writing with the Faculty Center
  3. Fall 2018- Establish a presence with the departments across the colleges.
  4. 2018-2019 develop an instructor web page that increases the number of service requests and elucidates WC services, activities, and workshops.
Measurable Goal B: Establish a WC Advisory Group.
  1. Fall 2018 - Create a survey for faculty and students to name services they wish the WC would deliver.
  2. Spring 2019 - Constitute the Advisory Group with faculty, staff, and students.
  3. Fall 2019 – Recruit members to the Advisory Group through recruitment of faculty liaison and then outreach to faculty
  4. Fall 2019- Convene first meeting of the Advisory Group
    1. At first meeting, develop short-term and long-term tasks for the Advisory Group to undertake.
  5. 2018-2019  – Advisory Group creates writing resource guide and materials for new faculty
  6. Maintain GEW-Writing Center liaison.

Strategic Objective #3  

Identify changing writing needs and respond with relevant services, strategies, and activities grounded in research.

Measurable Goal A: Develop a stronger pipeline for recruiting tutors
  1. 2018 - identify departments with interest in having their disciplines represented in writing center
  2. Fall 2018 - develop and implement procedures for identifying, cultivating, and recommending appropriate students, including faculty recommendation form
  3. Fall 2018 - partner with multiple departments to create collaboration leading to hiring and training of tutors from those departments
Measurable Goal B: LTWR 525, if offered, improve training for tutors, including Socratic method.
Measurable Goal C: 2018-2019—Explore a campus-wide tutoring/teaching-learning course with other Centers.
Measurable Goal D: Beginning in 2018, increase live training to 16 hours per semester.
Measurable Goal E: Facilitate participation of tutors in WCA conferences.
  1. 2018 – secure funds to take 3 students to the WCA conference each year.
  2. 2018 - 2022, take 3 students each year to the WCA conference.
  3. Upon return from the conference, require students to conduct formal presentations to the other tutors regarding what they learned at the conference.
Measurable Goal F: Assess and maintain thesis retreats and workshops for graduate students.
Measurable Goal G: In 2018, grow services for multilingual writers.
Measurable Goal H: Increase peer-to-peer outreach and networking.
Measurable Goal I: In 2020, develop an online space for students to assist one another
Measurable Goal J: Maintain participation in CRLA and other appropriate tutoring associations
Measurable Goal K: In 2020, develop and pilot 3 writing collaborations with faculty liaisons for specific disciplines and departments
  1. Pilot 3 tutor-faculty liaisons with specific faculty in specific departments
Measurable Goal L: In 2020, explore and develop after-hours services and the possiblity of 24-hour services.
Measurable Goal M: In 2020, institutionalize video appointments through available platforms.
Measurable Goal N: Maintain a high success rate with GEW students as demonstrated by grade correlations.


Strategic Objective #4 

Facilitate community-wide collaborations that promote reciprocal understandings about writing in all its manifestations.  

Measurable Goal A: 2020 - Develop WC Ambassador Program to high schools in alliance district
Measurable Goal B: 2018 - Align with high school teachers to raise awareness in high school students about college writing, e.g., through continued collaboration with CSUSM Education faculty who teach ERWC courses for area high school teachers
Measurable Goal C: 2018-2022— Continue out-of-WC services to different groups such as the Veterans Center and Latino Center, and investigate expansion to Sovereignty Center, Black Student Union, etc.
Measurable Goal D: In 2021, bring AVID high school students to campus.


Strategic Objective #5

Actively communicate the services of the Writing Center across the campus and encourage students to seek writing and critical thinking assistance.

Measurable Goal A: Develop social media/twitter/FB presence
  1. 2018 – Pilot, assess, and implement social media campaign.
  2. At the end of academic year 2018-2019, assess the usage of social media presence and determine goals for 2019-2022.
Measurable Goal B: 2018 – Assist faculty in creating wording for their syllabi to encourage students to use the Writing Center. 
Measurable Goal C: 2018 - Implement additional strategies to attract students to workshops.
Measurable Goal D: 2018-2022 - Promote WC services across campus departments, advertise our services to specific disciplines in tailored ways, work with ASI newsletter, etc.


Strategic Objective #6

Develop ongoing assessment practices.  Assess practices in a continuous way with attention to the feedback loop and necessary revision.

Measurable Goal A: Fall 2018, Contact the OUGS assessment coordinator and campus (IP & A) assessment coordinator and develop a schedule of monthly meetings.
  1. With the assessment coordinator, research appropriate metrics to use when determining success of Writing Center.
  2. With the assessment coordinator, develop quantitative and qualitative assessment practices pertinent to the Writing Center.
Measurable Goal B: Determine a schedule for assessing the success of each workshop and activity.
  1. Beginning in 2018, assess 2 workshops/activities each year. Depending on the assessment, improve, modify, or terminate each workshop/activity.
  2. Proceed yearly until all workshops/activities have been assessed.
  3. Institute rotating assessment of then-existing workshops.