Services & Applications

Service or Application	Category	Used by	Keyterms
myCSUSM - Campus Solutions (SIS)	Administrative and Business	Faculty \| Staff \| Student	sis, PeopleSoft, MyCSUSM
PeopleSoft - Common Financial System (CFS)	Administrative and Business	Faculty \| Staff \| Student	CFS, finance data warehouse
Peoplesoft - Human Resources	Administrative and Business	Faculty \| Staff \| Student	HCM, CHRS, timesheet
25Live	Administrative and Business	Faculty \| Staff \| Student	Events, Calendar
Accudemia	Administrative and Business	Faculty \| Staff	Appointments, scheduling, attendance
Degree Planner	Administrative and Business	Student	planner, course advising
eAdvising Tools	Administrative and Business	Faculty \| Staff \| Student	ARR, Degree Planner, Schedule Assistant
Adobe Sign	Administrative and Business	Faculty \| Staff	ECM, forms, Electronic Signature, eSignature
ECM	Administrative and Business	Faculty \| Staff	OnBase, Adobe Sign, Wufoo, Qualtrics, Electronic Signature, eSignature
OnBase	Administrative and Business	Faculty \| Staff	On Base, ECM, ePAN
Qualtrics	Administrative and Business	Faculty \| Staff \| Student	survey, forms
Sharepoint	Administrative and Business	Faculty \| Staff	document management, storage
WuFoo	Administrative and Business	Faculty \| Staff	forms
Lucidchart	Administrative and Business	Faculty \| Staff \| Student	charts, diagrams
Microsoft Visio	Administrative and Business	Faculty \| Staff \| Student	chart, drawing tool
Mobile App	Communication & Collaboration	Faculty \| Staff \| Student	campus app, online services, mobile services
CougarBot Chatbot	Communication & Collaboration	Student	cougarbot, chatbot, chat, text messaging
Digital Signage	Communication & Collaboration	Faculty \| Staff	digital signage, 4Winds, 4 Winds, wall, video wall, Sign templates
Email - Employee	Communication & Collaboration	Faculty \| Staff	exchange, faculty email, staff email, webmail
Email - Student	Communication & Collaboration	Student	webmail, gmail
Email Distribution Lists	Communication & Collaboration	Faculty \| Staff \| Student	listserv, mail list, email list, mailing list
Office 365	Communication & Collaboration	Faculty \| Staff \| Student	MS Word, Excel, Powerpoint, One Drive, Teams, Sharepoint
Telephone Services	Communication & Collaboration	Faculty \| Staff	office phones, voicemail, mobile devices, conference services, call forward options, classroom phones, operator services, directory
Zoom	Communication & Collaboration	Faculty \| Staff \| Student	web conferencing, webinar, online learning
RaDAR (Reporting and Data Analytics Repository)	Data Analytics & Reporting	Faculty \| Staff	Data Warehouse, business intelligence portal
Tableau	Data Analytics & Reporting	Faculty \| Staff	Data visualization, dashboards
Data Feeds	Data Analytics & Reporting	Faculty \| Staff	database, integration, data files, interfaces
Classroom Support	Desktop Computing	Faculty \| Student	services, classroom audio, classroom visual, support
Data Storage - Personal	Desktop Computing	Faculty \| Staff \| Student	OneDrive, One Drive, Office 365
Network - Wireless	Desktop Computing	Faculty \| Staff \| Student	wifi, eduroam
Printing - Employee	Desktop Computing	Faculty \| Staff	printing
Printing - Large Format	Desktop Computing	Faculty \| Staff \| Student	printing
Printing - Student	Desktop Computing	Student	printing
Campus Software	Desktop Computing	Faculty \| Staff \| Student	CougarApps, citrix, freeware, office365
CougarApps	Desktop Computing	Faculty \| Staff \| Student	citrix, campus software, cougar apps
Computer Refresh	Desktop Computing	Faculty \| Staff	refresh, new computer, upgrade
Data Storage - Non Personal	Infrastructure	Faculty \| Staff \| Student	Local File servers, Cloud, local storage
Servers	Infrastructure	Faculty \| Staff	operating systems, cloud
Request Technology	IT Support, Training, and Professional Services	Faculty \| Staff \| Student	purchase, purchasing, renewing, ITR, refresh
Consultation - Help Desk Support	IT Support, Training, and Professional Services	Faculty \| Staff \| Student	helpdesk
Information Technology Review (ITR) for Software	IT Support, Training, and Professional Services	Faculty \| Staff	ITR
Project Management	IT Support, Training, and Professional Services	Faculty \| Staff	management
Technology Training	IT Support, Training, and Professional Services	Faculty \| Staff \| Student	Technology Learning Center, Technology Resource Center
Consultation - Audio/Visual	Media Production and Live Events	Faculty \| Staff \| Student	audio, visual, video
Field Production	Media Production and Live Events	Faculty \| Staff \| Student	audio, video, media
Production studios	Media Production and Live Events	Faculty \| Staff \| Student	studio, media
Consultation - Custom Media solutions	Media Production and Live Events	Faculty \| Staff \| Student	audio systems, video systems
Consultation - Event Support	Media Production and Live Events	Faculty \| Staff \| Student	media
Mediasite	Media Production and Live Events	Faculty \| Staff \| Student	recording, media delivery
Account Management	Security & Access	Faculty \| Staff \| Student	IDM, identity, login
Information Security	Security & Access	Faculty \| Staff \| Student	access, privacy
ONSSI	Security & Access	Faculty \| Staff	Ocularis
Password Management	Security & Access	Faculty \| Staff \| Student	passwords
Equipment Checkout	Teaching & Learning	Faculty \| Staff \| Student	Laptops, Cameras, Video Recorders, iPads, Android Tablets
GIS Applications	Teaching & Learning	Faculty \| Student	ArcMap, ArcGIS, ESRI
Active Learning	Teaching & Learning	Faculty \| Student	SRS, Clickers, PollEverywhere, iClicker Reef
Consultation - Instructional Design	Teaching & Learning	Faculty	teaching, learning, research
Course Redesign	Teaching & Learning	Faculty	Instructional Development
Faculty Professional Development	Teaching & Learning	Faculty	Tech Bites, Flip Camp, TULIP
Online Quality Assurance Program	Teaching & Learning	Faculty	course development, revision
Cougar Courses (Moodle)	Teaching & Learning	Faculty \| Student	cc.csusm.edu, Cougar Courses, online courses, LMS, moodle
Research Computing	Teaching & Learning	Faculty \| Student	HPC, Research Computing
Electronic Text	Teaching & Learning	Faculty \| Student	etext, accessibility, accessible
Inclusive Access of Course Materials	Teaching & Learning	Faculty \| Student	ally, accessible
Web & Digital Content Strategies	Web & Digital Content Strategies	Faculty \| Staff	ou campus, omni cms, digital, content, strategies, strategy, development, usability, accessibility, publishing, training, workshops, consultation
Accessibility	Web & Digital Content Strategies	Faculty \| Staff \| Student	Flyers, ou campus, development, usability, ati, ada