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Student Essentials

CSUSM at Temecula staff members are working remotely, and remain available during business hours via e-mail. Appointments can be set up via Zoom and phone. We are monitoring our general e-mail, and phone lines; you can expect a response in 24-48 hours.
 

Below you will find information on how to access our student services virtually. Please remember to use your CSUSM Cougar email for all communication and to receive campus updates. 

For information on registering for classes, university policies, and more, see our list of Frequently Asked Questions.

Prospective Students


Current Students

Academic Support

  • General Information

    Please reach out to us at our CSUSM at Temecula email address at temecula@csusm.edu

    You can also leave a message at (760) 750-8730. Please allow 24 - 48 hours for response time. We are here, virtually, to assist you!

  • Advising Information

    Business Administration (Last Name A-M) Rosalinda McGregor rmcgrego@csusm.edu and (Last Name N-Z) Elizabeth Eriksen eeriksen@csusm.edu.

    ABSN (Last Name A-G) Elizabeth Eriksen at eeriksen@csusm.edu, (Last Name H-O) Maritza Baida mbaida@csusm.edu, (Last Name P-Z) Rosalinda McGregor rmcgrego@csusm.edu.

    Criminology and Justice Studies (Last Name A-M) Rosalinda McGregor rmcgrego@csusm.edu and (Last Name N-Z) Elizabeth Eriksen eeriksen@csusm.edu.             

  • Student Events and Student Organizations

    For updates and information on student events and student organizations please contact Maritza Baida mbaida@csusm.edu.

    CSUSM at Temecula Student Organizations:

    Business Organization for Student Success (BOSS)

  • Cougar Care Network Inquiries

    Elizabeth Eriksen eeriksen@csusm.edu 

    Cougar Care Network will continue to provide services by phone, email and virtually for students dealing with personal, academic, financial or other challenges that may adversely affect their academic success and/or collegiate experience. Contact CCN for information, support and connection to on- and off-campus resources.

    For more information, call (760) 750-7627, email ccn@csusm.edu or go to https://www.csusm.edu/ccn/index.html.
  • Successful Virtual Learning
    The Office of Undergraduate Studies has compiled sources for students to be successful in virtual courses. Please visit their Keep Learning site for resources.
  • Learning & Tutoring Services
    Learning & Tutoring Services in the Office of Undergraduate Studies is committed to your academic success. Beginning March 20, the following academic learning centers will resume by providing virtual tutoring, academic support and supplemental instruction:
     
    Academic Success Center: https://www.csusm.edu/asc/
    Limited online tutoring for finance, economics, history, psychology and Spanish will be available. Students will be able to schedule an appointment online through our ASC website. Supplemental instruction will be provided online for specific courses as noted on the website.
     
    The Writing Center will provide online resources and webinars, a venue for quick questions, and limited one-on-one tutoring by appointment.   
     
    We will enhance virtual support as possible over the course of the semester. Please check the respective websites for updates.
     
  • Personal Academic Support Services (PASS)

    PASS works with students to provide appropriate support and resources to help students achieve academic and personal success. (Students affiliated with a campus specialized program should contact their program counselor/advisor for assistance first.)

    Appointments for individual remote academic coaching is available at https://www.csusm.edu/readiness/pass/index.html.

  • Kellogg Library

    Access to the physical space has been temporarily suspended, but services are available virtually at https://biblio.csusm.edu/allvirtual.

    Updates to operating hours are available at https://biblio.csusm.edu/library-hours. 

  • University Bookstore

    The University Bookstore website has resources for students during this stay at home order. For more information, please visit their website.  


Health, Counseling, & Basic Needs Support


Financial Services

  • Cashier's Office

    Student Financial Services (including cashier's office) will be working remotely until further notice.

    Deposits can be placed (in sealed envelopes) in the drop box located on the wall outside of Cougar Central (not the stand-alone white drop box that is used for Admissions).

    For more information, please email sfs@csusm.edu 

  • Financial Aid

    Remote services and virtual appointments will continue to be offered. 

    To schedule an appointment, please email Temecula@csusm.edu

    For general information please email finaid@csusm.edu or visit https://www.csusm.edu/finaid/contact_us.html.


Commencement

  • Commencement Information

    We are saddened to share that the commencement ceremonies scheduled for May 15-16 will be postponed due to the ongoing COVID-19 crisis. We know how important commencement is and we are committed to rescheduling to a date later this year when it is appropriate and safe to do so. In addition, we will be consulting with ASI student leaders as we move forward with any plans.

    We will share more information as soon as we can. We ask for your patience and understanding as we continue to find solutions during these unprecedented times. The commencement website has been recently updated with current information. Updates will be posted on the commencement website along with the CSUSM Cougar Central Instagram page (@csusmcougarcentral) once received. Current graduates will also be informed via their CSUSM email account once a commencement date has been determined.

    You may read the official announcement online.

    The Commencement Office is not monitoring phone lines due to the university’s transition to virtual services. Please direct all questions regarding the 2020 commencement ceremonies to commencement@csusm.edu.


Important Dates

Tech Support

Transcripts

Transcripts are not automatically sent. There is no charge for official academic transcripts. Please order transcripts online from Registration & Records.

Email Accounts at CSUSM

Every Cal State San Marcos student is given a student e-mail address at enrollment. The campus uses this e-mail address to communicate important information to you - it is your responsibility to activate and check your e-mail regularly. For more information please visit the Student Technology Help Desk online.

Final Exam Schedule

The final exam schedule can be found off the Class Schedule under Calendars and Information.

Nondiscrimination Policy

California State University San Marcos subscribes to all Equal Opportunity, Title IX, Title VI, Title VII and Section 504 regulations and does not discriminate on the basis of sex, race, ethnicity, national origin, religion, disability, sexual orientation, age, marital or veteran status in accordance with applicable Federal and State