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Phone Troubleshooting

Why does my Call Forward Light Stay on?

Your forward light may stay on if your phone has the appearance of another individual's extension and that extension is forwarded. You can still make and receive phone calls on your own line.  Contact tservices@csusm.edu, x4530 if you can't identify which extension is causing the call forward light to be on.  

My Phone is not Ringing

Adjust the ringer volume dial on the left side of the phone while the phone is ringing.  There are two dials on the left side -- volume and tone.  Adjust the dial with a picture of the bell. 
Note: The slider on the right side adjusts the speaker volume only.