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Voice Call Tutoring

What is a voice call tutoring?

Voice call tutoring is tutoring over Microsof Teams call feature. It is much like talking over the phone except you have many more powerful tools at your fingertips. With this service you can:

  • continue text-based chatting while you talk
    • keep the chat log for later reference
  • recieve links to valuable digital resources
  • collaborate* on the same Word or PDF document while still messaging
  • share your screen or see the tutor's screen to navigate resources (only available on the Teams app)
  • end the session with clear list of strategies for continuing your writing process

*Note: We will only annote your work, not proofread or change it's content. 

How to Do It

  1. Make an appointment.
  2. Prepare for the session by gathering digital versions of necessary materials (i.e.: assignment prompt, your drafted material).
  3. Log into Microsoft Teams at least 10 minutes before your appointment.
  4. Your tutor will contact you to ask for your materials and provide information about the session.
  5. Have a great session at the time you reserved!

When making an appointment

  1. Proceed to www.appointments.csusm.edu 
  2. Select The Writing Center
  3. Select only "Talk with us on Teams voice call"
  4. Select an available slot (highlighted in green) that works best for you!
  5. Recieve a confirmation email from Accudemia

When preparing for the session

After your confirmation email from Accudemia, you will recieve an email from your tutor with instructions on how to prepare for the session. Follow your tutor's instructions.

Prepare to use Teams by reviewing the following information:

  • Making a Call
  • Basics of Teams chat
  • Uploading a document
  • Viewing a document while chatting. After uploading a document, click on it to work on it within Teams. At the top right-hand side of the document, click the chat icon to resume chat while working with the document.

Confirm you have a working microphone before your session. 

When logging into Teams

 To access Teams and other Office365 apps navigate to office365.csusm.edu. When logging in, please use your Microsoft log-in:

Google Log-in: username@cougars.csusm.edu 
Microsoft Log-in: username@csusm.edu 

For the best experience, download the Teams application, available for all devices.

Your tutor will message you 10-minutes before your session time inviting you to upload your materials. 

During the session

Work with your tutor to address your writing concerns. Expect your tutor to ask you questions to better understand how best to guide and redirect your writing process. 

After the session

Send feedback about your session to writing@csusm.edu. We strive to always improve our services! 

Write on!