CSUSM FAS:

Balanced Scorecard

Current Initiatives BSC Connect Newsletter Customer Sat Survey Results FAS Annual Report Focus Group Results Hawk Talk: VP's Blog MPP Award to Staff PEER Team Values Survey Results VP's Coffee Hour Past Initiatives $100,000 Grand Slam Customer Collaborations Ranch Round-Up Pictures from Events Process Improvement Training Guiding Principles The Cornerstones Report Balanced Scorecard Basics BSC Planning Council Department Goals Division Mission Statement Division Strategic Planning FAS Strategic Priorities Strategy Map Values Tips and Tools BSC Presentations Helpful Links Online Surveys

	The Finance & Administrative Services Division Has Taken Our Balanced Scorecard Journey to . . . Improve our Division's effectiveness Focus efforts across the Division towards a single strategy Improve the culture and climate of our Division Help us prioritize daily activities Assist us with making choices while continuing to deliver services to the campus community Measure our progress towards improvement in these areas

"Becoming nationally recognized leaders in higher ed administration"